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October 2024 by Jan Southern
I am so impressed with the UPS Store at Blue Moon Xing. As owner of a marketing company, I often need last minute materials printed for clients, events and other things. This store delivers on time and with excellent customer service. It is refreshing to have a reliable local source for printing and shipping. Well done to you and your staff.
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September 2024 by PR Naturalista
I guess Rachel didn’t want to work early this morning. Let me begin by saying that I’ve used UPS in the past for my businesses particularly my candle e-commerce business in the past around 2020-2021 or so. I went in today at 8 am as soon as they opened to grab a shipping box to later ship things. I asked for a box and the first question she asked was what was I mailing. I told her candles and packaging and she immediately said we don’t ship candles. She told me to try FedEx. We don’t have a FedEx over here. She let me buy the box but I knew something didn’t sound right as I’ve shipped the same type of products in the past. Anyway I called UPS the national carrier number to confirm if they shipped candles because of what I was told by Rachel which NEVER sounded right. They said they do. Of course the UPS store is independently owned so I couldn’t report Rachel for providing me inaccurate information. I called the other location in Pooler and inquired about shipping my things and not only did they say yes, there were very professional and didn’t try to gaslight me. I appreciate them for not inconveniencing me. I know Rachel has worked at the Blue Moon location for years as I’ve seen her over the years which is why I am appalled at how I was treated this morning.
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July 2024 by Magen Rush
They have helped me fax, ship & notarize. Always easy & affordable. Thank you!
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June 2024 by Sheryl Fultz
This store is beyond great.
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June 2024 by Vanessa Carter
I always get great and efficient service when I use this store. The staff is responsive, competent and cordial. On my last visit (to date), I was especially impressed with Rachel’s professionalism.
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April 2024 by jennelle gallimore
Came in today Older man gets excellent service while I get passive aggressiveness.Also was not clear on instruction and corrected me only after I did the wrong thing when she watched me about to do it…racial discrimination
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March 2024 by Jeffery Kuhns
Customer Service was great will be back.
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February 2024 by Robin Reeves
Because all my packages come on time
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February 2024 by malcolm smitherman
No waiting in line and very friendly cs representative
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January 2024 by Shannon Schroeder
Had 3 returns l. 1 needed box and I hadnt realized. Small item. Rachel was not helpful. Wanted to charge me $16 for.box to return $8 item.
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January 2024 by Brad Bryant
Polite, knowledgeable staff and enough of them to handle the Christmas rush! A good combination.
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January 2024 by Sandra Downes
Our Blue Moon Crossing UPS store has the most amazing knowledgeable associates.
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January 2024 by Sul Bina Park
I want to give -5 stars. The worst company ever.
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December 2023 by Dylan Haas
Second time they are closed on a Saturday when their hours say they are open.
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November 2023 by Lady Jane
Their staff are rude. This is the last time i will use them to send mail. I'd rather srive far.
