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March 2024 by Selena S
I’m so very disappointed in this outlet store. I have shopped there for years and have spent thousands of dollars in the store. However, My most recent visit was met with great disappointment.I went in to get my Michael Kors watch sized (some links taken out). Only to receive a watch I do not believe was the one I gave the young lady (look-alike watch) returned to me with more than 12 crystals missing. I informed the young lady just prior to me leaving (when I actually looked at my watch after she returned it) while I was still in the store )mind you getting ready to purchase my husband a man’s watch) that my watch was missing a number of the crystals, her response was you can send it in to be replaced. Upon further inspection, I noticed that the back scratched up and the inner links were dirty. This was only the second time wearing the watch. First time for a special event (2hours) & secondly, to the store to get it sized. All of my watches are kept in a secure locked watch box with the watch cushions to protect them.I am extremely disappointed and a bit angry, STILL to say the least. Lesson well learned. Anytime you need your watch sized or a battery changed ALWAYS REQUIRE THAT THEY DO IT IN FRONT OF YOU!!! Be careful & Be Mindful!!!
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February 2024 by Jasmine
Rude, uppity staff but great selection. Was watched like a hawk the whole time as I chose the purse I wanted. They definitely make assumptions about everyone that comes in
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January 2024 by Meysam Moradpour
Selection was decent
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January 2024 by Esme Fermin
Very precession!! Welcomed and helped me with an amazing attitude. Very organized. Would love to go back!
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December 2023 by Chantrea Howze
Walked in the store and no one acknowledged me! Not a hi or can we help you. I watched as the three women on the floor practically flagged down any man that came through the door or a woman that came in with her husband and if they came near me it was only to grab a calculator. I still gave them a second chance...I walked out the door and walked back in and still nothing. The woman standing by the door acknowledged the man who came behind me though. Smh! I finally got a lady to help me but by then I decided it was not worth buying anything from here today.
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December 2023 by Amber W
Very professional, polite & helpful customer service!
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November 2023 by Jackie Bluebell
Small store, but lots of salespeople who are nice and helpful. Jasmine took care of us and I will visit again.
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November 2023 by talishia gordon
It's always a pleasure walking into this store. Tony was our host, and he was very attentive to what I was asking for.
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October 2023 by Isaac DeLoach
Jaasmine, and Janpen, both deserve raises! They both met me with incredible enthusiasm. Overall, some of the best customer service I’ve ever experienced.
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August 2023 by D. Ward
Great store, friendly staff and excellent prices.
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August 2023 by Nancy Parsons
Super friendly associate. Very helpful in finding just what I wanted.
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July 2023 by B T
Let me tell you all, at this store in Tanger outlet in Savannah I had one of most iconic experiences with ladies who honestly yearn to assist customers all the way to the end. Allison called a gazillion stores eagerly trying to find my size( and she did and it’s on its way!!), she was so pleasant. Jasmine was classy and helpful in making tailored recommendations and a true leader. Ms Neita was friendly, very kind in assisting me and also a great fashionista and also made great recommendations. Yes I interacted with all 3 because Allison was working real hard to make those calls even when no one picked up and at no point in time did I feel the wait. No regrets in my purchases, with that service it’s priceless. Thank u ladies!! Keep representing, all stores need this customer service.
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July 2023 by xWarnax
Great choice! Nice prices!Friendly staff!
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July 2023 by Cristy E
Yesterday I needed a new wallet and stopped in at the MK Outlet store to see what was available. Well, I am so glad I did! I was helped by Alyson and she was incredibly attentive and had such great style. She took her time showing me all my options. Because of her, I enjoyed my time in the store and look forward to going back to see her for future purchases. Please go see Alyson, she provides excellent customer service with a sweet smile! Thank you Alyson! I love my new wallet!
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July 2023 by Bee Tee
Let me tell you all, at this store in Tanger outlet in Savannah I had one of most iconic experiences with ladies who honestly yearn to assist customers all the way to the end. Allison called a gazillion stores eagerly trying to find my size( and she did and it’s on its way!!), she was so pleasant. Jasmine was classy and helpful in making tailored recommendations and a true leader. Ms Neita was friendly, very kind in assisting me and also a great fashionista and also made great recommendations. Yes I interacted with all 3 because Allison was working real hard to make those calls even when no one picked up and at no point in time did I feel the wait. No regrets in my purchases, with that service it’s priceless. Thank u ladies!! Keep representing, all stores need this customer service.
