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August 2024 by thaiece lambert
Danielle was emaculate taking care of my situation this morning, I wish I could deal with her all the time I was very satisfied and reassured , thank you Danielle there should be more customer service managers like you
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August 2024 by Christina Miller
I've been renting since July of 2023. I have always been able to speak and do business with a real person face to face on site. They've changed everything. No one on site.
I had to go to the lobby call them to get a person to talk with so they could allow me to transfer. They took my money before I was even able to see the unit and transfer from 1 to the other. The unit I was suppose to transfer to was busted could not lock the unit. So my drive over was for nothing. I had to go back into the lobby area and call someone again. Let them know I could not move to the new unit I paid for and to keep me in my original unit. Lots of paperwork and alot of my time was lost. Ridiculousness I have to say. This is a big thumbs down ? not a good idea.
Below are pics of the broken door lock.
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August 2024 by Juniki HUNTER
Laura was a big help in helping me find a unit last minute I appreciate her very professional and outstanding
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July 2024 by Ariel Carter
Amazing customer service and extremely patient with new comers! Thanks Danielle !
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July 2024 by Jorge Fernandez Miranda
Easy move in process. Contract sign up and attention from remote attendants were easy and clear. Sound system (attendant speaker) hard to hear. Lobby can use a waste basket.
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July 2024 by Gloria Bradley-Hackett
I visited the office today to make a payment and to update our personal information on our account. Danielle helped me. She was welcoming and very knowledgeable. She was pleasant and answered all of my questions. You hired a gem when you hired her! ?
So I posted this a little over two weeks ago and was happy with the service.
This review has nothing to do with the customer service side of the business, but overall service.
My rent is being raised from $55 to 90 and we’ve only been there two months. The access gates are always open/broken and access doors (side door) is always broken too.
I think it’s wrong to raise rent (this high, this fast)
So now I’m reading the reviews from previous tenants and this one particular tenant was on point.
Check this out!!!!!
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June 2024 by Mike Dye
Brittany was very helpful and professional and a hard worker.
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June 2024 by Myquon Kent
Went in today looking for a unit asap , Brittany went above and beyond to help me with my decision, didn’t try to upsale me on anything , straight to the point , really good experience ??
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June 2024 by Glum
Lovely experience, Danielle was lovely and knowledgeable. Straight to the point and got us our unit without issue!
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June 2024 by Mikey Tomasovic
Great service
Danielle was nice
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June 2024 by JacksterDro1d (Dro1d242)
Great experience getting the information for my unit I want for my stuff. Danielle was incredibly helpful and knowledgeable.
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June 2024 by 周喜润
The people is so nice and patient! Such a good experience!
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June 2024 by Kimberly B
Great value for climate controlled storage!
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April 2024 by Gigi McArthur
Courtesy management who enabled an adjustment in my move in date.
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March 2024 by Tayah Carey
This facility was clean and the staff made the process super easy.
