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December 2023 by Ti B.
This branch has some great people with amazing customer service. The entire team assisted me and pulled out all stops to service my dilemma. I am grateful for the care and patience they gave, but most of all the personal touch of human kindness was the cherry on top. I appreciate you all including Ms./Mrs. Aisha. Thank you, thank you, thank you.
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October 2023 by cu bean
Another review. Like to add just finished speaking with the call manager and she was very very helpful on helping me establish what's going on with my savings account. I've been a member for over a decade and I am very possible to be many many decades more
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September 2023 by Robert S.
This is actually a GeoVista branch and it is terrible. Got car loan from them through car dealer. Never received any information from bank, no account number, no payment book, no direction on mobile payment. Had to stop by office to get information. Set up autopay, so I thought. Checked my bank where payment was being withdrawn from and nothing. They said they would send payment book, nothing. Now being a holiday, my payment will be late. Wish I would have stuck with original preapproval for a little higher interest rate if I knew this place was this bad. Do not get a car loan from here.
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July 2023 by Mike Solomons
Busy place but great service.
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May 2023 by Cassondra Kelly
Not my local branch but every, time I stop there for service they are quick and so eagered to help. Love their customer service! Mrs. Jennifer helped me. Super nice ♥️
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March 2023 by Joel Newman
Very nice people, their banker Sasha was as helpful as I could ask for!
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October 2022 by Kathy Champagne
Poor communication! They closed Thursday thru Sunday for storm. No texts No email No communication!! No way to get my check in the bank Thursday with bills automatically pulling on Friday. Crazy way to run a business.
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September 2022 by Gene Henry
I use the branch in Pooler. Always great service and fantastic staff!!
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September 2022 by Levi Poindexter
Very rude, do not and I repeat do not bank here at all. We have been with them for a little over a year after moving down here. I called trying to get a loan for a new car after I got rear needed and my car was totaled no one answered, o well their loss, I got a loan from my other bank. We finally got the check from the insurance company for my totaled car, which I was going to use as the down payment for the car. With in an hour of receiving the check from the insurance company my wife had gone to the bank to deposit it (Thursday) and they told her that they were holding it till Tuesday morning causing us not to be able to get the car. This was going to cause us to not have a car for me to travel to work in that time. I called their headquarters to see if they could maybe speed the process up before the weekend and they showed no compassion after talking to the manager, they said they could not do anything for us, and hung up on me. My wife called the branch and was also rude to her. We will be finding another credit union to bank at Tuesday. Never answer their phones, no help, and rude.
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July 2022 by Chris Nasworthy
Staff here sucks.. been with geovista for a while (4+ Years) and it has definitely fell off of the standard they once had.. save yourself some time and bank somewhere else..
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May 2022 by Brendan Tobias
I am going to tell you honestly don’t bank with Geovista. I have been a member for 6 years and I have finally had enough. They are very unreliable , don’t answer calls and I am removing all my money and closing my account in the morning. Thanks for nothing
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April 2022 by Brittany Kennedy
Today at this location I had to spend over an hour in the drive through line to deposit money. The inside had a line going out the door. Not sure why this location is so slow but something needs to be done.
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August 2021 by Tacarria Brinson
Just disappointed in this bank in general.
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July 2021 by Karah Russell-Paige
I joined on my husband’s account after we got married. I have never in my life been with such a horrible bank. Customer service is slow and rude. Everything is outdated and rarely works with other apps/businesses. DO NOT RECOMMEND! We are switching banks ASAP.
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June 2021 by Karen Stanhope
Very hard to log on. Have to change password every time. The old way was better