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September 2023 by Kayla Tully
Professional, reliable, responsible, relatable, funny, good conversation. They were quick, communicative, and friendly. They even let my nosey self watch in the back ground and answered any of my questions I had or why something was the way it was. They treated my vehicle with care and me with respect. It’s really hard to find this type of customer service anywhere. Fairly priced actually was shocked and thought it was a steal ?.Service: Auto rear window replacement
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September 2023 by James
Scott and his team at Coastal glass works are an exception to what professionalism and customer care is truly about. I had ordered the wrong part and they took apart the door and worked out every option to try to save me money while the part was being ordered and arrived overnight so they could work on it first thing tomorrow morning, instead of my girlfriend coming back to drop it off and me being double charged. They truly are a customer first and business second and they went above and beyond. They not only put back the door, they duct taped the window as well and secured it. These people deserve praise and most importantly, your business.
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September 2023 by Trayvon savage
I recommend this company their quick, reasonable price & also they have great customer services!
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September 2023 by Wray Lang
This company was so helpful and accommodating when our windshield was damaged on a vacation in Savannah. They even squeezed our service in on an already busy morning so we could get on the road back to our home state. I truly recommend them. They're not only a fantastic and efficient company that does great work, but they're genuinely good people. Thank you so much Coastal Glass Works!
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September 2023 by Dan Bryant
Unfortunately my windshield on my Kia Soul was damaged. My insurance recommended a different service. I called the number which turned out to be a national answering service and said they could schedule an appointment or I could drive to a local dealership. I went there and after waiting 30 minutes just to be seen I read the reviews. They were terrible. Based upon the lack of attention I received and the reviews I decided to look elsewhere. I found Coastal Glass works. I phoned them and a young lady answered. She advised if I gave her my vin number she would call back with a quote. Within 5 minutes she did. I went by there as I was just down the road and met her and the owner. He immediately came out and looked at the windshield and said it would have to be replaced and the quote was as she had stated. The price was such that it wasn't worth filing an insurance claim. He told me that there might be a problem getting the plastic side pieces off and they might get damaged. This is a defect in Kia's design. However he said they would do their best to try to remove them without damage. I scheduled an appointment for two days later. The workers arrived on time. They replaced the windshield and managed to do it without damaging the Kia parts, saving me money. They were professional and friendly. They advised me to leave the pieces of tape on for 24 hours and wait 2 weeks before running the vehicle through a car wash. They said I could wash it by hand in the meantime. I did as instructed and waited to do the car wash as instructed. I did drive in some rain without leaks. Today I ran it through the car wash to be sure everything was good. It was. No leaks anywhere. I wanted to wait to do a review until I had done this. I highly recommend that anyone needing a windshield replaced check with this company. Their service was top notch from the receptionist, owner and workers. Their prices are completely honest and fair. I believe they are a family owned local business and it seems they treat their customers like a family. If you have need of a windshield repair or replacement in the area give them a call. You will be happy that you did.Service: Auto windshield repair
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September 2023 by Dan B.
I can't say enough about this company. The service was great from my initial phone call to the service completed. The price was such that it wasn't even worth filing with my insurance. The people in this company are honest. The service is fast and the completed work is great. If you need a windshield or other vehicle glass repaired or replaced call these guys first.
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August 2023 by Cecielia Pham
Definitely recommending Coastal Glass Works!My windshield had a long crack due to a rock, and I decided to contact them.They are patient, kind, and open to all questions. I first chatted with Christine over the phone, and she was super helpful in getting an estimated quote for me!Dylan installed my windshield replacement and demonstrated his professionalism and kindness throughout his work.They are friendly, and as someone who values great communication, they went above and beyond my expectations!
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August 2023 by Tyler Carson
I called to get my Toyota 4runner windshield replaced after it was hit by a rock. Scott (the owner) was super helpful and made it easy to setup an appointment to get the windshield replaced. He communicated every step of the process and the replacement windshield was professionally installed and looks great! Thanks for your help!
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June 2023 by Colleen Wallace
These guys went the extra mile to fix my window when a tire hit us on our trip back to NC. They took extra time in 90+ degree weather to vacuum up all the glass debris and even buffed out some tire marks on the hood. They took time out of their schedule so to get us in so we could get back on the road home.
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May 2023 by Richard Peluso
Excellent customer service, fantastic price. On site repair. Can't wait to use them againService: Installation
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April 2023 by Shane Turner
My wife used Coastal Glass and they were amazing! Hundreds of dollars cheaper than Safelite and next day service. It's a family run business and everyone was super nice and helpful! Thanks!Service: Auto windshield replacement
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April 2023 by Brian Spencer
I am very impressed with the service, communication and results of having the windshield in my 2019 Raptor replaced. This windshield has rain sensors, lane departure and forward warning. Other places were going to charge over $400 for "recalibration" that is , most of the time, not needed. AND. If it was needed, they have a guy.Going here saved me $700...I can't say enough positive things...Thanks so much!!
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April 2023 by Carlie Morrison
Finally got my windshield replaced after 5 almost 6 attempts with Safelite! Dylan was very nice and helpful. Even offered to put on my windshield wipers for me! Definitely recommend! Also price wise was cheaper than Safelite!Services: Installation
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February 2023 by Amber Gay
Coastal Glass work is amazing! I have used them multiples time. They always go above and beyond.They replaced my windshield and Dylan the tech noticed I had a rock chip above my windshield on the paint and he was able to fix it! I am so thankful!Service: Auto windshield replacement
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January 2023 by Kaufman Trailers
We are from NC, but my wife had a tire hit her windshield in the middle of the night passing through GA.I called around to several places before finding Coastal Glass works. They were the only one that was able to assist me immediately.They even sent an employee to the warehouse to pick up the glass in order to install it before checkout from the hotel.If you live in this area, check with these guys first. You will not be disappointed!
