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July 2024 by LeAnn Burns
If you're going to any Auto zone in the savannah area, please do not go to the one in Pooler. Manager is really rude & refused me a refund. She went overboard and made me feel very uncomfortable. Went outside afterwards, spoke to customer service, they told me to go to another Auto zone and that I was provided false info by this manager. Went to Auto zone in RH, very nice, very understanding and reassured me that I was provided wrong info. They got my refund done in less than 5 mins and definitely made me feel very comfortable. So beware of Pooler Auto Zone, don't waste time stressing here, just go to another one!
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July 2024 by Roger Brown
Sales clerk helped me to find the replacement bulb for my dome light in my car, the number in the computer didn't match up with the bulb that came out but we tried it anyway and then had to get one that looked like the one I removed but had a different part number.
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July 2024 by Bob Marley
Guy helped me determine which hose clamp I needed for my truck
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July 2024 by Paula Culler
There was no reference book visible to look up my vehicle by year, make, and model to determine my wiper blade sizes. There was no one available to offer assistance either. I used Google and I hope it's right. After checking out, other customers blocked the only entrance and exits waiting to be helped or checked out. The store arrangement should be reconfigured to remedy this issue.
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June 2024 by Jocelyn Fisher
Angela was incredibly helpful during my visit; I barely remembered my car's information when purchasing headlights and she found me the correct headlight and gave information to recall for my next purchase. I appreciate her courtesy and her willingness to educate me about my vehicle.
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May 2024 by Dagmar Taber
They are not able to put a new battery into a car key for you. I consider this customer service!
There are you tube videos out there. Please educate the associates. It would be so helpful!
If I can watch the video and do it, I am sure you should be able to do so as well!
Shout out to battery plus......I know they do!
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May 2024 by Greg Rowan
Great service. Had issues starting my car, thought it might be a dead battery. Told the clerk my thoughts they were super helpful. I was able to get a new battery and was on my way in about 30min. Will come back in the future
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April 2024 by William Vanderhoff
Was able to find exactly what I needed and the staff was very helpful
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April 2024 by Sherman Woodard
Found just what I needed for my truck. The lady at the cash Counter. was super nice and helpful. And the guy outside the shop installed. My wiper blades for free. Great, doing business with a company like this.
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March 2024 by Rafael Teran
Excellent attention and very responsible.
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February 2024 by Andrew Walton
So I get here 5 minutes till 8 to pick up parts that I ordered online and have already paid for. The door is locked and there's two people standing inside and he's telling me that he can't open the door that they're closed. It didn't have to run any credit card transaction. It didn't have to taking a cash. It was not going to change his drawer. The sign very clearly says 8:00 p m closing time.
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February 2024 by Patricia McGuire
Could not be happier! After an indifferent interaction with the O'Reilly across the street,(I just needed a battery installed I was buying from them,),they told me since my truck was 2017,, they can't do it. This is the same location that did my last battery in this truck! So, I got her to crank again, went to Autozone,and got a better price and my battery installed by a friendly, knowledgeable gentleman who got me back on the road!! Highly recommended!
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February 2024 by Gracie Malan
They always help!!
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January 2024 by yogi bear
I have been shopping at AutoZone for over 10 years. Great service at any store that I have gone to great prices but just great service.
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January 2024 by Jake Williams
Wasn't greeted. Ignored by clerk. Made eye contact with another, and they looked down instead of asking if I needed help. Approached them for help, just gave me an isle number instead of helping me look. Found what I needed, but refused to buy it from there. Smh.
