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October 2023 by sun Knowles
This is the second. Time IHad trouble with my.mail with them thy keep.on lose my very important mail and I getting very tired of it
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September 2023 by Wolfram Fischer
Very nice and helpful people working there!
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May 2023 by T G
This is not right and keeps happening to me at this location. I got an alert my package was delivered at 3:29pm. I was at work I went to the location at 1am to get my package that I been waiting on. I didn't see the package or a key to get it out a larger box. If it wasn't ready to be picked up why mark it as delivered. This does nothing but waste the customer time and the customer is the one paying to use the box. The sign on the wall says all mail available at 11 am but it's a lie and completely a waste of time. The package had been at this location since Sunday afternoon surely it should have been ready. The person that continues to do this could careless and is down right sad in my book.
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May 2023 by MsT Thompson
There is usually a line here. Sometimes an extended wait but the ladies that work here are so nice, polite and helpful I don't mind the wait.
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April 2023 by Michael Hudgins
This is the 2nd time my girlfriend & tried to get our packages out of the mail box with the key the was left & the key didn't work. The first time someone stole my girlfriends package. Yesterday 4/10/23 I had a package delivered & the key that was left didn't work gain. So I wasn't able to get my package. So at this point I am believing that the mail carriers maybe stealing people packages since they have access to the keys which explains why they would put a key in the mail box that doesn't work to make it seem like someone else stole the packages. I will be requesting that the apartment put a camera up at the mail box to monitor the mail carriers.
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February 2023 by Hannah Nowland
I love this post office! The staff is so great
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January 2023 by John Pride
The staff are more than just postal workers. They are cheerful and extremely helpful, always eager to bend over backward. I consider them friends.
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October 2022 by Craig M. Au
The short black female employee did not have any patient. Never answer customer’s questions! Avoid this at all cost. Reviewed on Friday 4pm on Oct 14.
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October 2022 by Emma7 Channel
Very humble and helpful costumer service, I don’t have to stay in queue very fast service
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October 2022 by C. A.
The short black female employee did not have any patient. Never answer customer's questions! Reviewed on Friday 4pm on Oct 14.
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September 2022 by Janae
Never answers
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September 2022 by Wendy Fricks
I love the hellos I love they are down country with a heck of a welcome
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May 2022 by djjamiek
Excellent post office!!!!! Friendly good old fashion service. Luretha, Teresa, Cece, Sheila and Greg are a great asset to the USPS. A+++++++++++++
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April 2022 by Stacy M
PLEASE leave a key for larger packages! I typically can't get there during post office business hours, due to my work hours. A package I was waiting for had been delivered. I went in on a Sunday, expecting it either be in my box or that a key would be there, so I could retrieve it from the larger box. But, nope! They left a yellow card, so now I have to go back, wait in line for who knows how long, instead of taking one minute to get my package. Especially during a pandemic, I'd rather be in and out, instead of trying to get there during business hours and wait 20 to 30 minutes in a long line. Please! Leave a key!!! Please, respect my time!
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February 2022 by Renée S.
Received excellent customer service here! The location is small and it might have one or two clerks at that desk to assist you. My experience was great, the clerk was very helpful and accommodating, she even verified a zip code to ensure my package made it to its destination. Thank you Pine Lake branch!
