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July 2024 by Kori Stephens
Customer service is lacking 1000%, nobody at the office for days and the answering service is a joke.
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July 2024 by Tyson Pickard
Clean, efficient, punctual. No waste in time to get me set up and in their system to meet my storage needs. Team members were ready to show off available units, and break down the price points of each unit. Lowest cost in town for a climate controlled 10x30 space. Plus right down the road from where I’m moving from and too. Easy access to my belongings when needed. Over all a win win in my book. Happy customer here.
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March 2024 by Charlene Carr
Online process was easy. I did get to meet someone at the office not sure what her name was but she was very helpful. Clean area great prices.
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December 2023 by Andrew Sistrunk
Decent prices
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October 2023 by gale murphy
Elizabeth was very helpful and a pleasure to work with!
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September 2023 by DRAKO HD
Very helpful and clean environment. Thank you Elizabeth
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September 2023 by Michiah Lester
Elizabeth was such a help , best storage in town
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August 2023 by Salena Carter
I had the most wonderful experience signing up for a rental unit at Mini Mall Storage. Elizabeth Is the most pleasant person, she considerate person, she was very helpful and just a pleasure to deal with… speaking with her is why I picked your storage facility over all the other options.
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August 2023 by Shantell McKinney
Great energy, good smelling office and my unit was clean !!! Thanks Elizabeth
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July 2023 by Kem Tucker
The person that took care of me was sweet and very, very helpful. She made me feel like my belongings will be safe.
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June 2023 by Breyunna Tucker
Elizabeth was great and the office was so clean , if you need storage this is the perfect place to go ! Minimall storage
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April 2023 by ayounniey jordan
Elizabeth did a great job with my storage needs!!!
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October 2022 by Horecia Williams
My experience with Boardwalk Storage was beyond subpar. This location had a previous owner, and I personally never had any issues/complaints before now. Parts of the lease agreement seemed unprofessional (Ex. 14. Did you notice we skipped #13? Yup, that's how powerful we are. [...]) I felt the property manager could have been more professional -- when I went to sign the new lease agreement, they were holding a conversation on the phone via air pods. Before ownership changed, we had access to a large dumpster. It was removed without notice and we were not provided with any other option(s) for trash removal if we wanted to clean/declutter our units; however the rent was conveniently increased by $20. The policy for dumpster use (when it was available) was ridiculous(15. No dumping trash in the dumpster without management's prior written approval. Yup, you'll get charged another Cleaning Fee!) The office building was demolished without notice of any sort, and when I called inquiring about why we weren't notified, the property manager's response was "notified for what". I provided a 10-day notice not long after this last incident and never received a response. This experience left quite a bit to be longed for.
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October 2022 by Kelsey Williams
It's amazing my belongings are well protected and clean and safe! Elizabeth is the best always helpful and friendly!
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October 2022 by Destiny Maxwell
Went to look at storage , Elizabeth was very patient, kind , energetic and answered every question I asked ! Very professional
