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May 2024 by Lennis Socarras
very kind and attentive to ensure that the client is satisfied and understands everything regarding their account. Thank you.
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May 2024 by Betania Ocampo
Very good service
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January 2024 by Aury Gonzalez
The worst contract I've ever done..I paid my 3 month we agreed to and when i got to my last payment "It didnt went thru " so know they made me payed 6,000 for the 2,000 i agreed on paying. They never called me until 2 months later. And to top it off they take money from you debit card without your authorization.
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January 2024 by Nery Martinez
Ms. Jackson was beyond helpful and friendly. She was very kind and courteous and patient answering all our questions.
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January 2024 by Martez Wilson
Shelby was awesome. She was very knowledgable clear and precise on how to set up my payments and educate me.
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December 2023 by Shawn May
Today I placed a call concerning my account and my CSR was Oscar Gutierrez, he was very pleasant and very knowledgeable about the information he provided me. He reassured me when I was in doubt. Oscar Gutierrez was great, I wish all CSR would interact with customers as well as have knowledge of their jobs like Oscar. Please keep up the amazing work you do because it matters to people like me who just need clarity on my account.
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December 2023 by Angela Davis
I jave had the pleasure of working with Coretta Jackson, who has been very attentive when helping me take care of my account. She has been exceedingly professional, and works diligently to make sure that I am aware of and allowed to take advantage of all opportunities for me. I appreciate her kindness, and pray that the organization realizes just what an asset they have in her.
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December 2023 by Jason Mckay
Worst experience ever. If you can avoid using them, do it. They will debit your account at will, charge you for every administrative thing they do, and will do everything they can to deny offers they send you via email. You will also receive three different dollar values when asking about your remaining amount owed. Online service will say one thing, rep on the phone a second value, and chat rep will provide the third value. If zero stars were an option, I would choose it. I have two more payments remaining and cannot wait to end this relationship.
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December 2023 by Nick Jamilla
Very helpful. Answered every question I had with very polite manner. Confirmed my 110 days deadline on Christmas Day which is perfect to complete. Thank you Mrs Andrea!
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December 2023 by Vadorra Jackson
Coretta was very kind, she explained everything so that I could understand, and she was personable with me, not demanding in anyway. For sure Ms Coretta Jackson is a great asset to your company. Thank you, Sincerely Vadorra Jackson (no relation).
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November 2023 by RENEE CHILDERS
I had the pleasure of speaking with Kim Green today to help me with my account and making things work for me. She is a pleasure to work with and I appreciate her kind service. Many thanks.
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October 2023 by Donna White
Representative was a pleasure to work with. She worked with me patiently with every question I asked. It feels good to deal with people who don’t mind helping you. She is truly an asset to you company
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October 2023 by Araceli Farewell
Coretta was very nice and professional on the phone. She understood my situation. Helped me resolve and make a payment plan. Very pleasant experience.
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October 2023 by Tina Tucker
The Staff at Qkinus is always ready and will to assist you with their exceptional customer service.Kudos to our representative of the day Carlos Guerrero that went above and beyond with his amazing customer service.
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October 2023 by Hilda Mason
I spoke with Ms. Karol Ratcliff a little bit ago. She was very pleasant and my questions were answered promply. This was done after the verification process to which I appreciate because it's for security purposes. Thank you, Karol!
