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March 2024 by Scott Schemmel
Well done
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March 2024 by tracy allen
They constantly updated me on the progress of the repairs
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February 2024 by Kenya D
This shop totally ripped off and messed up my boyfriend’s truck, this twice before ever getting your vehicle serviced here? Crooks and connman
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February 2024 by Stanley Hood
I started using this service a couple years ago and the people are great the service is amazing Plus the personal touch that they have with each customer
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December 2023 by Brittany McCumber
Amazing customer service, low cost, and FAST turn around time. Like same day fast on my services. Beat Buick Dealership diagnostic and repair quote. Over $1000 lower for the extensive repairs. Offer Uber ride within 5 miles so you can sit at home in comfort while your car is repaired. Did I mention the amazing customer service? Phone call follow ups and meet or beat other quotes and prices. Repairs have long warranty also. Fast, friendly, trustworthy, clean. Highly Recommended and worth the drive if you’re outside Peachtree Corners. Thanks for getting my car sorted and running again!
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December 2023 by Whitney Rhodes
I was extremely satisfied with my service at Service Street. I told them about the issues I was having with my vehicle and they were able to complete a diagnostic and start repairs right away. I would definitely recommend them to my friends and family when it comes to car any car repairs.
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November 2023 by Jim Detzler
Dropped off my car on a Monday. On Friday, having heard nothing, I called and was told I'd get a call back later that afternoon once they got more info from the mechanic. That did not happen. So on Saturday I called back and did get more of an update, but to expect a call Monday morning for a more detailed state of things. That call finally came on Tuesday. Last Saturday I dropped by and asked that just one minor item get fixed, and I'd pick the car up afterward. In part that was because I was told my car would be brought inside each night, and I have reason to believe that did not happen (my car is a 50 year old classic sports car). Today (Wednesday) I called and the work was not done, but they were able to get to it today, and for that I'm grateful. Great communication is key in any business; that ball got dropped in my experience. I will look for a place that thoroughly understands my car, and also understands that competence and communication is what this customer needs.
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November 2023 by Thomas Hudgins
First time using this business and even though it was for a basic oil change, the staff members that I dealt with were all very friendly and professional. The staff members went over what type of oil is needed , how much volume is needed and also confirmed oil and parts were available before starting the job. I plan to continue & support this local business in the future and be fair since they have treated me fairly.Service: Oil change
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November 2023 by Ariel Goolsby
I had the WORST customer service experience EVER at Service Street . If I could leave 0 stars … I would , all because of THE FRONT OFFICE. My alternator went out ( so you can already imagine the stress) and I had to get my car towed to an auto shop. I googled for auto shops near me and Service Street popped up. I call to let them know the situation and “JACK OR JAKE “responds so rudely like I was interrupting OR inconveniencing his day. I can’t remember if his name was JACK OR JAKE but trust ME …you will know who is when you talk to him. He is slightly short with a Hispanic background. I believe he just works in the front office. He was so rude to the point where I had to ask him, “ can you just speak nicely to a customer that’s in desperate need of your help”. I would NOT recommend sending your daughter, wife or niece to this place if “JACK OR JAKE “is there. He would literally make your car situation worst than it already is JUST BECAUSE OF HIS EGOTISTICAL ATTITUDE( like he runs auto shops of America or something lol) ! The other employees were nice but JAKE OR JACK was the worst and he seems like he was the manager . He literally does not know how to speak to paying customers without being a smart a**. His tone of voice was so mean with every single question I had. Jake or Jack will be the reason this company continues to loose business. I highly recommend Service Street reevaluate who they let run the front office. Your business depends on it.
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November 2023 by Natrese Dorsey
This place is amazing. This place simply was sent by GOD. Thank you Jesus for such a wonderful and highly effective visit. The people here were quick, efficient, solution-driven (No Pun Intended) and knowledgeable of their trade. I'm serious, this place spawned miraculously for me and I will definitely come back.
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October 2023 by Autumn Jean
Awesome experience! The employees were all very knowledgeable and very easy to work with, explaining things in a manner that wasn’t too complicated to understand. The man at the front desk was very nice and had a great smile. Said he’d change my oil for me next time and put air in my tires, if they need it again. Will definitely be returning! Thanks Service Street! :)Services: Brakes
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October 2023 by MBElliott1
I liked the location, and the ambience is reasonably good for a shop of this nature. And I’m pleased to see the many positive reviews. IN MY EXPERIENCE, they “quoted” me “$600-$700” for the simplest possible fuel pump replacement. This mechanical pump is widely available for $25 and is attached to the engine by two EASY to reach bolts. They did not even look up the vehicle or part. “Advisor” actually told me that I might want to do it myself. So they are actually very good at telling you what they don’t want to do. I was unpleasantly surprised and have no reason to return or change my opinion/perception. It’s too bad, as the area needs a good “all purpose” mechanic.
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October 2023 by Duk Im (dooks12)
Experience was great! I was fully expecting to wait a bit for my oil change so I brought in my laptop to work. Before I even started on working on my stuff, they did the oil change and had me all ready to go. They were professional and efficient. Definitely will return for future services.Service: Oil change
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October 2023 by Jami Safayet
Won’t recommend at all. Even if they can’t diagnose your car they won’t tell we can’t do it. They’ll say bring your car they’ll keep the key and tell some other problems even is those doesn’t exist. In the meantime they’ll charge you the diagnostic test fee.Recently I took my car did wrong diagnosis and told me huge repair cost. Later I called to the shop number and I wanted to leave my car for further diagnosis test to be performed following my insurance company directions but the manager Kevin was so rude to me on phone. I’m never taking my car there. I took the car to dealership service they found nine of those serious issues which this shop mentioned. I won’t go there ever.
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August 2023 by Leslie Whitlow
Street Auto was recommended to me, and they didn't disappoint. I started with a phone call and the employee I spoke with was courteous and answered all questions and I was set up an appointment. Check in was smooth and I was called back and told what work I needed completed and the price. I then received a text to tell me my car was ready. I appreciated the prompt and professionalism of the employees I met. Highly recommend this company.
