-
February 2024 by David Buckwalter
Was visiting the area and this was a suggested grocery to pick up some foods for the week. Honestly, it's a supermarket, but a good one. This particular Publix was clean and well stocked, the employees I encountered were friendly and helpful when I asked where things were as it isn't where I live. Pre-Prepared foods were good and the prices were competitive. Definitely would go back.
-
February 2024 by Gretchen S.
I like this Publix. Parking is much better than a lot of other locations even though, yes, you are competing with the Target crowd. The service/ wait at the deli is better here than at the Shallowford location in terms of being able to keep space from people and not having a cramped waiting area. Lines are long at most Publix stores at peak lunch/ dinner times - it's just to be expected. The chicken, sandwiches, and sushi brought in are always fresh and tasty at this location. The workers are so friendly and helpful. Definitely one of my favorite locations besides the Lilburn/Rockbridge one.
-
February 2024 by Gladys Cruz
I loved this Publix it was so clean, but the service at the sandwich section was horrible. The Haitian lady there was horrible.
-
December 2023 by Megan N. Casas
Danielle at the deli is taking her sweet time I thought Publix was “shopping is a pleasure” but every time I come for my 30 minute lunch they are slow, have no urgency and look like they don’t care. The lines always 50 minutes long. If you have a job you’re getting paid for, especially customer service, you should care and be considerate. If you are short staff, you should at least act like you’re trying, if you can’t even try, I suggest you get a new job, unless you just don’t care about anyone or anything. My honest opinion and constructive criticism.
-
December 2023 by Kyla Myers
I love this publix since its not far from my home but all of the workers are extremely slow! I come in here at least 4 times a week and every time its the same horrible experience. I end up spending my entire lunch break waiting to get food. The lines for sandwiches and hot food is always extremely long and nobody seems to care. The workers disappear, they seem agitated, and its just not a good experience. I love publix sandwiches so maybe I should just try another store. Ridiculous
-
November 2023 by Rodney Pinkston
This is my local Publix, and I frequent here several times a week. Always greeted and assisted with great customer service. Plus, they have good quality items
-
November 2023 by George Jacob Houghtaling
I don’t shop here too much because it is real busy during late afternoon early evening times. However, I do find the store clean organized, and for the most part, employees are knowledgeable and helpful. The deli area can be a little hit or miss as the employees either are stressed or just don’t enjoy their job.
-
November 2023 by Jesús Díaz
I love this Publix, but I noticed all their employees are not that professional, yesterday at night I ordered one pound of slice cheese to make my sandwich at home, but oh surprise .... the lady gave me my american slice cheese without separate with paper , she stacked all my cheese one on top every single the whole pound, and my cheese next day was incredible mess destroyed in pieces..... maybe nobody training the right way how to do it.
-
November 2023 by Terry cuttito
I love this Publix. It has a wide variety of food. Gluten free stuff and sugar free stuff as well. Health conscious keto food. Fruits n vegetables are always fresh when I get them.
-
November 2023 by Ray B.
I grew up shopping at Publix with my mother in Florida. I have since relocated to Atlanta and was pleased that Publix eventually built in this area. However, even before the pandemic... Everything about the Publix that I visit has been becoming more and more unsatisfactory. The push for self checkout is concerning. If the self check out practice is supposed to be saving Publix money on staff, then why has Publix raised its prices faster and higher than any other store in the area? Why doesn't Publix share the price of individual items on its website? Is Publix afraid of its high prices that are similar to Whole Foods now... but even Whole Foods puts their prices upfront on the website as every other grocery retailer aside from Aldi. What is Publix trying to hide? Publix used to have a tagline "where shopping is a pleasure" however it's not been a pleasure for over six years now... Does Publix think having a customer check themselves out and bag their own items is a pleasure? Get real: it's not!
-
October 2023 by H.Huseyin Kuvvet
I have never seen like this cashier behavior before in Publixs, express line was empty and cashier was sitting there, she saw me and told me you now here is express line and forward me the other line and I told her I have nine items you should get until ten she didn’t replied,anyway If I had more than 10 She would help me, I think she doesn’t know when is works express, Management has to teach her,
-
October 2023 by Millicent Bampo
The deli is horrible. Every time I go there a particular woman never greets me and if she is busy never acknowledges me and says that she will help me when she is finished. I like the customer service that Publix is known for but I do not care for her attitude of being too busy to be professional. I come very early in the morning after a 12 hour shift and I am tired. I was left waiting and ignored. To make matters worse other employees of the deli just watched.
-
October 2023 by Josie M.
The prepared foods and sandwiches area always takes 30min-45min to order one meal ( for one person not a family !) Never fails. Employees are oblivious to the line and don't care who's next just that a body runs up to the counter. No manager available, no one answers the phone, just don't bother with this location
-
October 2023 by Flyy Blue
This Publix deli is HORRIBLE! I was doing Instacart and order was supposed to be ready by 6:30pm. The time is now 6:55pm and still NOT READY! This is RIDICULOUS. Instacart orders are timed and when the orders are not ready WE the shopper get flagged. Please DO BETTER with your online orders!!! It is now 7:00pm and I’m STILL WAITING! Ugh!
-
September 2023 by Laura Mathew
I placed a birthday bakery order 2 days before pickup. I've never had an issue with Publix until this time around. When I arrived to receive my order, I was told that the lady is running late and that they would need another 30 minutes. This was a bit disheartening because I was meeting people up at a scheduled time, so I ran late for my husband's birthday party because of this. I'm still not quite sure why or how a cake order can be late when it was received more than the 24 hours they needed. Despite this, the cake turned out really yummy and my husband was satisfied with this cake. Also, as a side note it was really nice getting $10 off because we were rewards members and our phone number is under my husband's name, and it was his birthday month ?This normally doesn't happen with the cakes that I order, so I'm giving this place the benefit of the doubt.
