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June 2024 by Shira P.
I have a few rental properties and every time I have any water/fire damage I call one Stop restoration. Omer and Nave are on my speed dial. They always answer my calls and it always feels like I'm their top priority no matter what they have going on. More importantly they never fail. They always fix whatever issue I have as fast as possible and make sure everything is up and running quickly. Super professional, very reasonable and work with my insurance.
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June 2024 by T.n. T.
*** Updated Review *** Initially, we were unhappy with the unsafe mold removal practices in our home. However, Neier from One Stop Restoration visited today, took full responsibility for his workers' lack of adherence to industry guidelines, and apologized profusely. He offered to leave equipment to eradicate spores in the entire house, oversee future work personally (or someone of his level), and send a third party to test the air for mold to ensure full abatement has been achieved. We appreciate his efforts to remedy the situation and make us feel safer! Some of the best customer service we have received. Thank you Neier & One Stop Restoration for following up on our concerns.
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March 2024 by Christine Plummer
One Stop did a great job in taking care of the water damage in my home. They were prompt when I called and worked with me to have everything in my master suite dried out and repaired. They also did a great job following up with the Insurance company to get everything approved. Would recommend.
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March 2024 by Emily Joffrion
Nir came out on really short notice after my tenants smoked in my home, leaving serious damage. He and his colleague Omer came up with a game plan and quote, including 3D renderings of the house and a detailed explanation of how everything would work. They are a thorough and competent team.
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March 2024 by Anh Le
When I had my water damage, I did what everyone would do and search for a company that had great reviews. Thats how I found One Stop Restoration and believe me when I tell you, this company lives up to their reviews. My god they made the process so smooth. From start to finish, I was walked through the entire process. Everything was explained to me clearly, I didn’t have to guess about anything, and they finished in record time. I would hear stories of how claims and restorations could take months but I was done in less than 2 weeks. It was crazy!The remediation crew was amazing, the restoration crew was amazing, just everyone all around at this company was amazing. I seriously recommend anyone that had any type of issue with their home or that just wants to remodel, these guys are the ones to go to. The best!
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March 2024 by Jimmy Moore
Nir, gave me great advice on my bathroom water issue.I will be using him for my repairs.
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March 2024 by Faith Flynn
They have amazing service, very informative and did a very through examination and listed a bunch of options for me when I was concerned about steps to take! Highly recommend, we had Nir come out to our house and he was amazing!
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March 2024 by Tonette Williams
Nir Mualem is one stand up guy. He provided excellent customer service!!! He has gone above and beyond his job function!!! Whenever I called Nir, he always answered. Late one night, I texted him to check on something for me. I told myself that he will respond in the morning when he see my text. He responded that same night with links to videos to assist me and my husband questions. We texted back and forth for a while. It is hard to find this level of customer service today.I called One Stop Restoration due to a water leak in my bathroom and they were able to send someone (Nir) out the same day. The leak also damage a portion of my ceiling in the garage. He thoroughly explain the process and gave me an estimate. The next day, they sent workers to my house to start the process. They sent a crew to my house the following week to complete the job. We are satisfied with the work they done. Everything looks good! The young lady, Lee, that called me to schedule the appointments was very nice. I talked to her on several occasions. She was always very pleasant. If I were to run into a situation like this again, I would use One Stop Restoration. For my situation, they moved quickly to get the job done. It was not a long, drawn out process. I would like to thank everyone for a job well done!!!
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March 2024 by Eve Rogers
The team came right away and was very responsive through the entire dry out process. I was very impressed with how quickly and efficiently they got the dry out work completed
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February 2024 by GotBaseballCards - PSA Grading & Consignments
Outstanding!! . They showed up in the middle of the night to help us remove 600 gallons of water from our basement. Clear communication as to what they were doing and incredible service all aroundDo not hesitate to call them when you need help. Complete and totally professional in every aspect.
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February 2024 by Tim Ubinger
We had a water heater leak that partially flooded our basement on a Saturday at the beginning of December. One Stop Restoration was able to come to our house THE SAME DAY while every other company we talked to said they'd come Monday. They were able to put together a plan of action quickly and started the work immediately. We asked for an aggressive timeline to be completely reconstructed in 3 weeks since we were hosting family for the holidays and they were able to deliver! They were extremely professional, communicative, and transparent throughout the entire project. Their teams also worked long hours to accommodate our timeline. I would highly recommend this company to anyone that is in need of their offered services!
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February 2024 by Uzair Malani
Professional, determined, and hard working. They give you the best value for your money and most importantly they work faster than any other crew we have ever worked with.Phenomenal job from the One Stop Restoration team. If I could I would give then more than 5-stars.
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February 2024 by Aisha Mathis
Great company. If you want honest & trustworthy professionals, that are true to what they do and ones that are not trying to get over on you - THIS IS THE COMPANY TO HIRE! #period..... Their arr true to their craft and not the dollar.Thanks OneStop Restoration for being a company with integrity that I can trust.Respectfully,Aisha M.01/19/2024
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February 2024 by yaron lasri (Jstar)
I just couldn’t say enough good words about this amazing company that responded so quick for an emergency that I had at my business, They really took care of me beyond my imagination from A-to-Z.They came to my warehouse with All the equipment necessary to make sure that I can open the next day. This guy really saved my day, and it means so much to me. Thank you so much again again I will recommend any person that needs a restoration company for any reason to use this amazing team.
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January 2024 by Gal L.
Best in town, thank you guys for a great work and communication, on time arrivals, quality workmanship and cleanup! Highly recommend!