One Stop Restoration is a family-owned, local emergency handling firm that specializes in water damage restoration, fire damage restoration, mold remediation, and reconstruction. Customers praise the team for their quick response and professional work, especially when dealing with water issues like broken pipes and flooding. They respond promptly, often arriving within 15 minutes, and quickly start cleaning up sewage overflow, damaged flooring, drywall, and surfaces. The company is known for keeping clients informed throughout the process and performing repairs efficiently. After cleanup, they also replace flooring, repair walls, and paint, often delivering results that are better than before the damage. While initially there were concerns about mold removal practices, the firm addressed these issues directly. The owner took responsibility, apologized, and took measures to ensure safety, showing excellent customer service. They also work closely with insurance providers to facilitate claims, helping make the process smoother for clients. Overall, One Stop Restoration is recognized for reliable service, effective communication, and dedication to customer satisfaction. Their team consistently provides fast, high-quality work, making them a trusted choice for emergency repairs and restoration needs.
To summarize they are “Johnny on the spot.” From the first phone call to inspections and estimates to execution of mediation and repairs and remodel they are a class act. Leigh coordinates everything. I cannot thank and appreciate them enough.
October 2025
Was the only restoration company to respond to me over the weekend for a leak. Work was fast and efficient, and great communication over the entire process.
October 2025
One Stop Restoration is A-1 in customer care and service, they did exactly what was needed in a timely manner. The customer service is second to none, a big shout out to Leigh! You're the Best!