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January 2024 by Velma Becks
Will be out of business and the people like Kelly, Melissa and others whom call themselves managers will suffer the same fate tried to threaten my niece with legal team I told her to keep calling them I began to ask Kelly questions after finally coming to the phone and did not yet have the contract from when the car was purchased thought she had some kind of right to make others feel guilty. This year and the company is their last year and business the way Kelly who was referred to as the top dog was told no God is over all not you. The employees did not know who owned the company had no real clue only knew they had a job. They also thought they were dealing with people who were not familiar with how the law work. These are wicked individuals who have at some point in their life had many failures and think because they have been allowed to be bullies can get away with it. Not anymore how the contract was written up and they took it even seemed illegal as well. Kelly had every excuse in the book, she is just there temporarily they will suffer for this. How does companies like this survive? How do people like this sleep at night knowing they are little sharks that can get eaten.
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October 2023 by LaShana W.
This is a business that truly deserves to be investigated for scamming and fraudulent business. How you tell a customer they are approved through a finance company then sends an email that starts with "bad news" to tell them the company they use isn't getting funded so they won't get paid and to return the vehicle for your down payment back or go through the "buy here pay here" program for an additional $3500? This is professionalism at its WORST! I advised for the person to get a lawyer and contact Consumer Protection to hold them accountable for all the screwed up business they're doing and have done over the years! People really need to get the word out so they can be shut down!! Waste of a star!
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October 2023 by Tenea Wilburn
The worst company to deal with. I literally had and arrangement for my bill and they still came in repo my car while I was out getting my kids . They didn’t care that I had my kids with me and still repo my car. Carmax treated me wayyy better and worked with me. Anyone who reading this GO TO CARMAX. They will treat you better !!
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October 2023 by Lisa Trimble
This company left a disgusting taste in my mouth they don’t care about anything and they all are so rude and nasty! I do not recommend!
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July 2023 by Onigh Mcmoore
OMG Y’all this is not it , so lost for word ..They don’t help you , they don’t care if you have a family and if you miss a payment and communicate , they repo your car , make you pay the whole price of the car in a little bit of time … and your stuff that you leave in the car they will throw it out saying they don’t no what to do … this place is sad a whole let down …they don’t believe in second chances or working nothing out .
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June 2023 by Lisa Barnes
It’s the worst bank I’ve ever dealt with. Do not do a buy here pay here with this fiance company, they will come and take your vehicle. Even if you are just 30 days late, they do not work with you and I would never recommend them to anyone.
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January 2023 by P V
"Predatory Lending Company" Most of their financed vehicles go up (Repo). Do Not Deal With These People They Will Drain your bank account dry
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November 2022 by India Wilson
Absolutely love them. Had my car for 3 years until I was in a bad accident my car was total loss. They work with you..looking to finance with them again
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October 2022 by Christina Salter
Please don't go to them! They are rip off! If you are 30 days late on a payment they will repo your car the very next say !! They don't work with you. Don't take partial payments or anything! Customer service Robert is very rude. Then if you try to get your car back They will literally charge 2 advance payments towing fees etc. Ripoff. I honestly would let them take the car instead of dealing with them. They are a headache please go to a real finance company from real dealerships like carfax Carvana etc .
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October 2022 by Markeyzia Ingram
DO NOT GET A CAR FROM THEM. I REPEAT DO NOT GET A CAR FROM THEM. I never dealt with people that is so unprofessional in my life. They repoed my car after being 30 days past due. Originally gave me an amount of $710 to pay before they sent it to the repossession department. Called back the next day to pay that then they say its $1320. Like it makes no sense. I would NEVER recommend them to nobody
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August 2022 by John C.
this the worst company you can do business with they're a thief and a liar .. autostar sell lemons cars. Interest rates high as fuvk , they tryna get rich off poor people ..
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August 2022 by Jhonny Walker
Run away from these scam Artist. If they repo your vehicle they do not give you a opportunity to retrieve it
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August 2022 by Christy Saltee
Please don't go to them! They are rip off! If you are 30 days late on a payment they will repo your car the very next say !! They don't work with you. Don't take partial payments or anything! Customer service Robert is very rude. Then if you try to get your car back They will literally charge 2 advance payments towing fees etc. Ripoff. I honestly would let them take the car instead of dealing with them. They are a headache please go to a real finance company from real dealerships like carfax Carvana etc .
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August 2022 by Frank Gotit
This company is the worst!!! Auto star needs a new finance company, by far the worst company i’ve ever dealt with. The building they’re located in speaks for itself it’s small and dirty with crooked undocumented workers. Kelly is rude and needs to lose her job i never do reviews on places but this one please don’t do business with them!!!! the cars they have aren’t worth what they are pricing them as and they do not have good pay system. They take advantage of people that have bad credit or no proof of income you don’t even need a valid license to purchase a vehicle
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June 2022 by ashley nevers
Do not go to them!! they repoed my car cause I owed $260 then added the repo fees that added up to $800 thenTold me I have to pay 2 months in advance to get my car back so the total was over $2000. They are scammers!!!!
