“I found this place online and I'm glad that I did. The staff, Geri was friendly from the minute I walked through the front door. Phillip politely gathered my home computer and promptly called me when it was ready. Unfortunately my brand new printer had an unrepairable manufacturer's defect but it was nice to receive honest information from a reputable company. They didn't even charge for looking at the printer. I recommend this place for anyone looking for fast, honest, reliable service.”
“This review would have been a one-star review if it wasn’t for Jon! Jon honestly deserves a raise!!!
I had a less than favorable shopping experience with Joselinn and the other associate (young black guy). They seemed to be irritated by being asked to do their jobs. Upon walking in the store, I overheard the two associates gossiping about the fact a customer made them stop what they were doing to actually assist them. So it wasn’t a shocker when I asked the young boy for help and he responded with an attitude. He begrudgingly went and got the desk I needed and didn’t even advise me of the rewards program. I only found out because I went back in the store and asked Jon for assistance on what I thought was a price discrepancy.
Jon impressed me with his top-tier customer service. He validated/addressed my concerns, he explained to me how Office Depot rewards system works, and he didn’t all without complaining/or having to be asked to. Thank you, Jon. You’re the best.
**** Joselinn and the young black guy needs EXTENSIVE customer service training. ASAP. Or they simply need to be replaced by individuals who actually care about the customers as well as their jobs. ***”
“I have been with my current firm for over 5 years and we have been dealing with Milner ever since. They are always on top of any issues we may have and answer the phone any time we call. We just received our new copier today and we are thrilled! I also just have to give a personal shoutout to Nino who always goes above and beyond and willing to answer any questions that I have (which can be a lot). I couldn't recommend them more!”