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“I had a wonderful experience at this Verizon store! First of all, Malik assisted me with getting a new phone, and it literally took less than 20 minutes. It is important to note the less than 20 minutes part because I had no service on my current phone at the time. So as a result, I had to go back-and-forth with my mom who is on the account and Malik made it such a smooth and reassuring process. He also helped me to get a really good deal on protection and a charger for my phone !!! I just really appreciated the people who work at this Verizon store they are all so kind, quick, and down for a laugh !”
“Lilian was very helpful and is a very good sales person.She is A very charming personality.She got me a very good phone case and sheild.And she made my day so much better.Everybody should have a person like this in there phone place of business. SHE IS A BOOST TO BOOST a Moble.”
“Today I called to get my iPhone cracked screen replaced. Bella was phenomenal and was extremely pleasant. She answered all warranty questions and performed the repair as well!
Repair took 15 minutes or so and we were very satisfied with the result.
If you are looking to get your phone fixed, give this place a shot, you won’t regret it!
Update: I had another phone in for repair and despite Bellas best efforts there were some bumps and unfortunately while things didnt work out. I maintain that this location has folks that truly care about their customers. Hard to find 'customer first' places these days but Bella and Ivey are 'keepers' in my book”
“We had such an outstanding time with the sales rep ANA. She was absolutely stunning, great energy, we came in for one phone and ended up buying two and all the accessories. We truly appreciate the time and love Ana gave and shared with us!! Thank you sooo much & as always we will be coming back!!”
“10/10 experience. I was able to get so much insight just on the company itself, enhancing my knowledge on my phone and what I really was dealing with. Mainly a shoutout to Whitney for being wonderful!!”
“The store worker was amazing. He gave me multiple discounts, fixed my screen in 10 minutes, and was really nice 10/10 would recommend this store for Any of your phone needs”
“Tray is the absolute BEST!! Takes time to resolve acct issues, clean up the account and his knowledge is unmatched. I drive 30 min to his store. Other verizon stores are...well, shouldn't say it. Again, thank you Tray!”
“I truly had a fantastic experience at this phone shop! Carlos was incredibly knowledgeable and helpful. He patiently answered all my questions and guided me through the process of choosing the perfect phone for my needs. The selection of phones was impressive, and I found exactly what I was looking for. The shop had a welcoming atmosphere, and I never felt pressured to make a hasty decision. Overall, a top-notch experience, and I highly recommend this phone shop to anyone in search of a new device”
“Great experience! And awesome customer service! One of the guy’s working there was able to squeeze me in for an iPhone repair 10 mins before closing. I appreciate that”
“Dara was a godsend. It was a Sunday and the well-known chain of shops that my phone insurance company uses no longer stocks screens for slightly older Samsung phones, so they had told me I needed to get a new device. I called him and not only did he have the part in stock but he was able to do it quickly and stayed late on a Sunday to help me out. If not for him all of my secondary authentications required for my employers would have been out of service for a few days, awaiting whatever Verizon wanted to send to me. Instead I was able to be back and running in less than 2 hours & all ready for Monday morning. His work was quick but thorough, and everything is working great. Thank you again for going above & beyond! Very uncommon these days!”
“Omg that was the best customer service experience I had on yesterday.The guy Kris fixed my phone in under 10-15 minutes.You guys make sure to go visit this guy he is the bomb.Thank you again Kris.”
“Patrice was beyond helpful, I came in to inquire about phone service. She convinced me to switch to metro. I purchase two phones today. I love her friendly customer service.”
“Working with Noel today was a pleasure I've never worked with someone so patient so knowledgeable and so calm I've been stressing associates out for the past couple of days with this phone transfer issue but Noel was able to figure it out”
11AM - 6PM
3145 Buford Hwy, Duluth
Mobile Phone Accessories
“I have conducted business with this place several times. Hands down one of the best customer service experiences I have had. Not just in their dealings with me but also with other customers. They are very knowledgeable about their products. Reasonable prices and solid products. They show that they have a passion about their product and their business. If you’re buying or selling a device or need one repaired, or need one repaired this is absolutely the place to go!”
“I called to get a price verified and the man told me 90 when i called. When I got there a heavy set Spanish woman told me immediately that it was going to be be 175. I Quickly told her the man told me 90 on the phone and then she was like oh ok. And then took my phone. O feel she was trying to make a quick buck bad service on her end”
10:30AM - 9PM
4880 Lawrenceville Hwy #11, Tucker
Mobile Phone Accessories
“Very good service, I recommend them, very friendly, and very good prices, I like it because the cell phone parts are of very good quality, in other places it is cheaper but it is not the same quality, recommended”
“Excellent fast service just some of the products needs to b reduced as a Verizon customer such as a outer box for my newly purchased s23 and screen protector this phone is really quick keep up the good work”
“I had such a great experience at the Verizon store in Chamblee! Lori Logan was super helpful and caring when I came in with several phone related problems. She explained everything clearly and helped us to make money saving selections based on my family’s needs and usage. She also helped us to set up my new phone and my son’s new phone, and she did so with patience and a sense of humor. She is so friendly and knowledgeable. Lori’s help and her welcoming demeanor helped us to get through our phone crisis with a smile! Thank you, Lori!”
“The only place you should consider for cell phone repair. I brought my Google pixel pro 7 because most of the places in the area would not fix it or it was extremely expensive. Not only were they the best price, they have the best service. They got my phone screen fixed in no time.”
“Very Very great customer service. I've been coming here to repaire my phone since 2015 always great to come here. It took less than 30 min to fix my cracked screen. Resonable prices.”
“I came looking for a Motorola phone and Ailín did a great job explaining to me and showing me everything good about the new Motorola Razr, she has great knowledge about the brand, very good preparation. Thank you for your help and for assisting me with the installation of max and my automatic payment. Great job Ailín, I will return to add another line to your store. Until next time!”
“100% recommend this location! Steven is the best if you need help come to this guy! Was planning on porting out to another company. Other AT&T stores were terrible at handling my situation but Steven was the best of the best!”
“BEST CUSTOMER SERVICE in town believe me! The manager Melanny was so helpful and patient with me. She did me the favor of transferring carriers so easy for a old fellow like myself. She explained everything detail by detail and also helped me transfer all my apps, contacts and pictures to my new phone. She explained the difference between every device and recommended me the phone she thinks best suits me. Though the store was pretty busy she was still very patient with me and continue to have a positive attitude throughout the whole transaction. If you decide to come to this location I recommend you to deal with Melanny. I promise you will love her and she will take good care of you just like she did to me. Thank you Melanny you are the best. Cricket you got a good one here!”
“They saved the day for us and repaired a broken phone screen on a Friday afternoon. They were very friendly and repaired the screen in less than 30 minutes and guarantee the service for 30 days. I will definitely return if I have any other repairs that I need!”
“Most gringos say "No way, José," but this gringo's here to tell ya, "YES WAY, José!" ???After running around Gwinnett like a chicken with his head cut off to switch over to Verizon (no fault of Metro, just a new phone I got was for Verizon), talking with both companies in stores and on the phone, "do this, no do that...", José found a solution for the transfer pin. He's also perfectly bilingual Spanish/English.José is a prosé, y yo se! ??”
“Mom and pop shop owned, they helped my parents with switching carriers with much better phones and plans for their budget. Fluent in both English and Korean. Also they have awesome varieties of cell phone accessories, you name it, I almost guarantee they have it. It is at the corner of a strip mall but easy to find! Thanks Mr. Kim!”
“My wife's phone screen went dark, and we were about to upgrade, but were told about UBreakIFix to try to get her screen to light up so we could transfer her contacts, data, etc. You guys replaced her screen and now her phone works great again and saved us headaches and money. NICE WORK GUYS! YOU HAVE MY VOTE! I didn't know you existed before today. Took less than 4 hours.GREAT JOB!”
“The manager is amazing. He has managed our accounts for years he always does such a wonderful job and gives it such a personal touch. The store is really nice as well.”
“Excellent service, they helped me with everything and provided me with solutions. The staff is very friendly, the one who helped me was Alvaro, he was very attentive and kind.”
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“Gisselle made this such a great encounter with my mom. My mom said this is the best decision she could have made. Switching from Metro, and getting to take her new moto razr home from cricket at such a great deal, Gisselle made this sound so good, we just had to. My mom is so happy ! ?”