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November 2024 by Julia Massey
Very helpful and knowledgeable
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November 2024 by Jennifer Smith
Excellent Customer service, prompt resolution to our problem!!
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October 2024 by Sarah Dixon
Milner's IT Support is excellent.
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October 2024 by Brandi Moss
I have been with my current firm for over 5 years and we have been dealing with Milner ever since. They are always on top of any issues we may have and answer the phone any time we call. We just received our new copier today and we are thrilled! I also just have to give a personal shoutout to Nino who always goes above and beyond and willing to answer any questions that I have (which can be a lot). I couldn't recommend them more!
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October 2024 by Samuel McCullough
Well done!
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October 2024 by Aliza Grama
Staff was super helpful and called me back at the time i asked them too!!!! Great work with customer service !! :)
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October 2024 by Deborah Merriman
In the past, Milner always delivered prompt resolutions to IT problems, but NO MORE. The technicians are extremely respectful and never-ever minimize concerns, however, something is terribly wrong with the service. After almost 20 years of good service, the last several years have been unyielding with problems and the 24/7 servie is a "sales" myth and not a reality. Constant down time for a busy medical practice is putting our patients at risk. On multiple occasions, a Thursday ticket won't be resolved until the following Tuesday! Our administrative staff accesses patients files seven days a week-we pay for 24/7 service - the tickets fall to deaf ears. Our current problem (Oct 2024) is with a new server that had a disk failure. Our company has been down for a week - needed part; the cloud disaster recovery is a total mess; not to mention constant problems with VPN remote access and FortiClient which has been an ongoing nightmare. Our company has constant tickets!
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October 2024 by Mary Burks
Had great response time from everyone at Milner.
Have dealt with Mike, Billy, Rafael, Nino and Justin.
Very satisfied and happy with the service.
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October 2024 by Misty Melendez
Donald Peter with Milner always provides exceptional customer service when I have computer issues.
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October 2024 by Jennifer Flores
Super good experience so far all the technicians have been helpful, friendly and considerate of our work environment :) and most importantly worked fast!
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October 2024 by Rickman Brown
My problem was quickly and expertly remedied by Mr. Hernandez. Was very satisfied with the service.
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October 2024 by Glenice Minardi
I can not express how grateful I am to Raphael Hernandez, Dan and the Milner Company for an immediate fix to our MS Outlook issue. I was on the phone or chat with microsoft for multiple hours yesterday and they could not fix their own issue. Today Raphael returned my service call and had the entire issue fixed and explained for future reference in less than 15 minutes!! These people ROCK!! I will always refer to them first!
Thank you, Thank you, and Thank you!!!
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October 2024 by Jo Lemons
Milner is the best! Dylan was fast, friendly and professional. Within 10 minutes my technical problem was solved. Made a bad start to my day going forward in a positive and happy way!
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October 2024 by Michelle Moreau
Rapid response and very helpful!
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October 2024 by Denise Miller
Great response for help with my login issue.
