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November 2023 by Kelly M.
I find Trail (formerly Glass Tiger) a great value for a hand car wash. What I like most is the customer appreciation of the owners. TJ went out of his way to introduce himself to me and give me his information if I had any questions or concerns. The staff does a good job with washing the onside and outside.My grandbaby left a mess once and they eliminated it entirely. Most recently Tim helped me find my earbud. I had almost given up and he ignored me LOL! He went above and beyond to locate it for me and I am truly grateful for his help.I love the membership option and even though I moved out of the area, it's worth the drive.I highly recommend this place!
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November 2023 by Dman
Great customer service and they did a great job overall. Some spots were missed on the outside that were dried up bugs and there were what looked like grease spots. Some spots were missed on the door jams. There were some streaks from what looked like dirty rags on the windows that I noticed when the sun hit. I’m not complaining just some areas they can improve on. I will go back again though. A lot better than an automatic wash and the staff are very friendly. Fair prices also.
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October 2023 by Lin
Professional, efficient, complete...my car looked great! Nice, NICE people, from Karen in the office to the crew outside. I will definitely be back and am looking forward to the mobile service. Thank you very much.Services: Polishing
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September 2023 by Pamela Haron
First time here since owner change. Very happy with the results, and super courteous service. Also a cool and comfortable waiting room.
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August 2023 by Darlene Burnside
My husband had his car ceramic coated by Jose. The new owner is very personable (has owned Trail Hand Wash for 30 day’s previously Glass Tiger Tinting). Jose was very friendly and professional. We are very pleased so far with the ceramic coating.
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August 2023 by Jennifer Major
Had my car washed here yesterday with the Premium Package and the crew did an amazing job! They took their time and hand washed the car, vacuumed, and detailed the inside and the tires. It looked like a new car when they were done! I didn't get a monthly membership but now am thinking it is a great deal. I plan to go back for sure. Waiting area was set up with snacks, drinks, 2 big TVs, and great wi-fi. I felt very at home as I waited. Receptionist was very personable and explained different packages to me. If looking for a great hand wash for your car, I highly recommend Trail Hand Car Wash!
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August 2023 by Jeremy Hawkins
I got the monthly membership after watching these guys washing my Jeep. They did an awesome job and the waiting area is nice and clean with TV’s drinks and snacks. Highly recommend
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July 2023 by Anthony Kenney
Overall.....the $40 basic wash was not worth it. I went here years ago and it was not good but I figured I would try it again.It is nice to go to a hand wash rather than a tube mechanical wash, but then their attention to detail in cleaning was not great. A lot of dust and dirt and hair were left in my interior and they did not tire shine the tires?? I don't know if I have ever paid for a car wash that did not include tire shine?? Even if the wash were $10, it usually includs tire shine. That is what makes a car wash complete. That is what makes a car look washed.
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June 2023 by shouvick pritom
Went there for a paint correction as i had cement splatter on my car and few minor scratches. Jose did an excellent job in taking care of the paint correction job. However, the roof panel on the right side got severe scratches on them which was not there before. I noticed it after i came home. Not acceptable! I would have appreciated a little more honesty!
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February 2023 by S Knox
Got Sabertooth car wash package & I wish I would've just washed and vacuumed my car myself. They weren't that busy I pulled right in and they started on my car. They will half vaccum your car & your rims will still have dirt on them. This place is too expensive for them to halfway clean your vehicle. First and last time coming here.Services: Auto detailing
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January 2023 by Anthony Millien
My challenger needed a clean real badly, I use to go to Auto bell for their solid prices for an exterior wax, tire shine and interior cleaning for a solid price. Most t if not all their locations are closed down. So I was out of luck for a min till I came across this place. When the staff were finished cleaning my car, it looked brand new as if I got it from the dealership. This is definitely my go to car wash spot??.
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December 2022 by Lauren Hise
For $50 I expect my car to be clean. They didn't do most of what was on the list to be done. Had to keep asking them to go over it. The guy who kept going over it was very nice. They need to use some elbow grease, which none of them are. I did pay extra for buffing some scratches out which they gave me a discount on and did a good job on.Services: Polishing
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October 2022 by Giovanni Rueda
I pay for unlimited Carwash $89 per moth plus 6 moth for oversized and every time I go to wash my car is 1.5 hours to get servicedService: Auto detailing
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June 2022 by Spencer Willis
Unfortunately, my experience with Glass Tiger was not a good one. I paid for the Sabertooth package to get my RAV4 cleaned, which is the most expensive car wash package they offer. It was pretty busy so I waited about an hour in the waiting room and got some work done. After they were done I got my car and went home. I should of checked the car before leaving because once home I noticed only about half of the inside had been cleaned. Passenger seat was not vacuumed at all, half of the back seat was not vacuumed, there was still dirt on the floor mats, door panels were still dirty (package includes wipe down of door panels).I had to be somewhere so I couldn't go back to show them so I called Glass Tiger immediately but there was no answer (not surprising since no one was present at the desk in the waiting room while I was there). I called a few more times and left a voicemail explaining the situation. Never heard back from them.I will note that while I was there, a man locked his keys in his car, blocking the line my car was in for cleaning. I was the only car behind him so they moved my car to the line next to it to proceed with my cleaning. I'm guessing they started the interior cleaning, moved my car, and forgot to do the rest. Nonetheless I will not be using Glass Tiger again.Services: Auto detailing
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May 2022 by Richard Brooks
I had an amazing experience at this car wash, it is a little further for me to drive to, but well worth the experience. The wash itself was impeccable and I learned the benefits of a 2 buckets rinse. The quality of the wash was the best, they were very quick and made me feel comfortable while I was waiting and it provided great value for the money I spent.Services: Car waxing
