“I recently took my Tesla to Complete Automotive Tire Center in Covington, GA, for a wheel alignment and bearing replacement, and I was thoroughly impressed by the level of service provided. William Horne Jr., the owner and lead technician, is not only a mechanical engineer but a true professional who takes great pride in his work. He invested significant time to ensure my car's alignment was perfect, demonstrating a remarkable attention to detail and a deep understanding of diagnosing vehicles.His team, including other knowledgeable technicians, contributed to a seamless and highly satisfactory experience. The customer service was equally, if not more, impressive, with Mrs. Horne greeting and assisting customers at the front counter with genuine care and professionalism.Complete Automotive Tire Center stands out not just for their technical expertise, but for their commitment to customer satisfaction. I am truly grateful for the exceptional care they took with my vehicle and highly recommend them to any vehicle owner seeking top-notch service.”
“Fast, honest, service, and they even changed my wiper blades. Kevin, Tim, and Brian were all very professional and provided excellent customer service. The oil change took less than 10 minutes and they gave me an estimate of cost before proceeding. I will definitely be returning. I've been to quite a few oil-changing places in Covington, and this is my favorite so far. I was surprised to learn that they do so much more than oil changes. Check them out. You won't be disappointed.”
“Had a transmission problem with my Chey pickup brought, it to Tony and told me exactly what the problem was before I even was able to explain it to him. Brought it in on a Monday and done on Wednesday. All upgraded parts was used to rebuild the trans fair price and done on time. Will recommend his shop to anyone and will have my work from now on.”
“Excellent service and reassurance. This team of talented experts rebuilt my transmission on short notice, and got it running like a finely tuned clock. Granted, I do not believe my vehicle was the easiest to work on (most of it is nonstock). I followed up a couple of times before a long distance trip towing ~9000lbs (almost gross combined of 18,000lbs) just for reassurance. Each time they had a different mechanic drive with me and verify themselves that shifts were appropriate, and that there were no mechanical concerns related to the transmission and its performance. I really appreciate the attention to detail, their communication, and their excellent customer service. After towing 1300 miles with a heavy load, variable terrain and weather conditions, I did not have any issues with my transmission, and I felt very comfortable with how it performed under load. No leaks, slippages, surges, or skips were experienced. The torque converter locks appropriately. 10/10 I would consider doing business again with them in the future. I wish them continued success in the market.”
“Ooh my goodness customer service to the hundredth degree! Tyler is awesome and he's super knowledgeable about cars and takes attention to understand what is going on. He really makes sure that your car will be running for years to come. He's so good I book him twice for the same repair because he just that awesome; not that I would have the need. But wow is he and his team good and fast. I'd be remiss if I didn't say that he is also a more than fair with his pricing. What I love most about Tyler and his team is that they are super knowledgeable yet down earth. Take your car to them today!”