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December 2023 by Kathleen McCleskey
Love this smoke shop great customer service
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October 2023 by Sandy Howington-Graham
I'm 50, bald, old and obviously handicap. I go in with my old husband to walk thru and look at the glass. I'm stopped and asked for ID (he had his) the lady refused to let me LOOK. NOT BUY. JUST LOOK! She made me leave. Nevergo there again!!!
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October 2023 by Cinnamon Bacca
The employees were so rude they argued about everything and were rude when asked us for id never again
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August 2023 by Mindful Viking
I had the most exceptional experience at Xhale City, and I'm thrilled to share my 5-star review, highlighting the incredible service provided by Mathew.From the moment I walked into Xhale City, I was greeted with a level of customer service that truly went above and beyond. Mathew's dedication to ensuring my needs were met and my questions were answered was remarkable. His knowledge of the products and his willingness to assist made my visit not only enjoyable but also informative.Mathew's friendly and professional demeanor created an environment where I felt comfortable asking about different products and exploring my options. He took the time to listen to my preferences and provided tailored recommendations that perfectly matched what I was looking for.The attention Mathew paid to detail, his patience in explaining features and benefits, and his genuine passion for his work truly stood out. It's clear that he takes immense pride in his role, and his commitment to delivering an outstanding customer experience is evident in every interaction.Xhale City as a whole is an impressive establishment, offering a wide range of high-quality products. However, it's the exceptional service provided by Mathew that truly elevated my visit. Thanks to his expertise and enthusiasm, I left Xhale City not only with a fantastic product but also with the confidence that I had made the right choice.If you're seeking a remarkable shopping experience and top-notch customer service, I wholeheartedly recommend visiting Xhale City and seeking out Mathew's assistance. He's a true asset to the team and a shining example of exceptional service.Thank you, Mathew, for making my visit memorable and enjoyable. I'm looking forward to returning to Xhale City for all my future needs.Best regards,
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August 2023 by Stephen Scott
Friendly and helpful staff with a wide selection of goods
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July 2023 by Amy Moore
The best store ever. They know what they are talking about. Very cool peeps, informative,and fun. Prices, ot so bad. 5 ?
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July 2023 by Felicia Phillips
It’s always a good or bad experience when going in. Today was a bad I was looking for specific gummies for a friend of mine that is new to the higher quality gummies. Being as she’s been using using fly monkeys he verbatim stated yes if you want trash ogas station shyt. Which I didn’t agree it so far is the only one that help keep her calm to be able not to socialize drs are ok with this. Then I told them guy I’m not really sure if she will like them he proceeded to tell me they he cant help it I look stupid and would be good. Do no recommend
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June 2023 by Michele Johnson
The 2 people that were working when we went there were knowledgeable, kind n extremely honest n helpful. We will be returning there again.
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June 2023 by Michele Bridgers
The 2 people that were working when we went there were knowledgeable, kind n extremely honest n helpful. We will be returning there again.
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March 2023 by Olivia Lane
This is an awesome vape shop, the guys that I've talked to here are super knowledgeable and friendly. I'm so happy I finally switched from cigs to vaping after 5 long years.
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January 2023 by Alton Merck
This shop has definitely went through some very good changes! I went in on Christmas Eve and found two of the most helpful people I've ever dealt with over the few times I've been here. I believe they went above and beyond what one would have normally got when helping me pick out some glass art gift for my wife. It's starting to get rare that people are that kind and helpful and it feel genuine and not forced by management. The shop is always been clean when I went in and never appeared to have a harsh atmosphere. I would definitely suggest them if anyone asks.
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January 2023 by Danny Hatcher
Had a great experience today. First time shopper here. I usually go to the joint. I walked in and a heavier guy with glasses helped me pick out some CBD, and it was way cheaper. Thanks alot!
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January 2023 by adopt3d musik
Jordan is the best employee here (tall guy with nice beard), super knowledgable, laid back, and always make going to this location worth it.
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December 2022 by debra d
Amazing Customer service experience with Matt has lots of knowledge about the products. He Always Stocking and Cleaning the Store is Awesome..
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December 2022 by T.Hannah
This place is vibes. The employees are cool af too!
