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November 2022 by Ryan Lasker
Purchased my car in March of this year. Discovered that there was an oil leak by taking it to the dealership which was covered under the initial warranty. Proceeded to have issues with my vehicle up to September of this year only to find out that there was still an oil leak. My motor has locked up and I can't get any consistent communication from Tico as to how we need to resolve this issue. After purchasing here do kot expect any communication, no one is ever available and any repairs will be delayed. I am looking to pursue legal action at this point. PlPELASE BE CAUTIONED HERE before purchasing!
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June 2022 by Toney Black
Absolutely terrible customer service. My vehicle has been paid off for months and I still have not received my title. I talk to Adrian several times and he says is a delay on the part of the company he uses. I asked for a release of lein and he cannot/will not produce that either. I’m in the process of filing suit. I suggest every one of you who have been scammed do the same thing. This business should not be allowed to operate at all. They are taking advantage of good, hard working people. Buyer use extreme caution.
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June 2022 by Toney B.
Absolutely terrible customer service. My vehicle has been paid off for months and I still have not received my title. I talk to Adrian several times and he says is a delay on the part of the company he uses. I asked for a release of lein and he cannot/will not produce that either. I'm in the process of filing suit. I suggest every one of you who have been scammed do the same thing. This business should not be allowed to operate at all. They are taking advantage of good, hard working people. Buyer use extreme caution.
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April 2022 by Elaine Mills
Very nice as long as they are doing the deal with the sale of a vehicle on their lot! Once you get into them fulfilling their other obligations such as "payoff" on a traded in vehicle it's a whole other story. Excuse after excuse for 5 months now. Even went so far as to send me a "fake" Fed Ex label showing funds sent to my previous dealership BUT NEVER TACKABLE OR EVEN RECEIVED BY THEM. Adriene will never answer my calls but instead sends me a text messages full of empty promises and excuses and placing blame on others...Unfortunately I have had to file claim with Federal Trade Commission, BBB and next step is to file a lawsuit with Gwinnett County to get my previous loan paid off and be done!
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October 2021 by randy pitts
HelloJust wanted to thank Adrian and Poppie for excellent service when i arrived to buy a vehicle. I will refer anyone to you if they want to buy a auti. Again, thanks so much.
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October 2021 by Jay Coqui
Just purchased my new vehicle and Adrian was great throughout the entire process . Would recommend 10 out of 10 times!
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September 2021 by Mo J
This place gave my daughter the best experience of buying her first car. They are honest and trustworthy. Adrian let us get the car checked out by our mechanic. He held the car for my daughter like he promised. They placed a big bow on the car and took a picture and gave it to her. This is the best used car place I have ever been to in a long time. God Bless you Tico Auto Sales.
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September 2021 by Angelique Lusk
Found the vehicle I had been looking for months,2012 Honda pilot touring model 4 wh Dr,1 owner,low miles,like brand new at a really decent price. They were very fast w financing and we were on our way home w our new ride,Very friendly, family owned and operated.I highly recommend these guys for your next new vhecile.Thanks alot,I couldn't be more satisfyed.
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August 2021 by Grant Barnard
They are very dishonest. They say they will fix a problem and never do
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July 2021 by AquariusChick81
Have very nice cars , at reasonable prices. Family business, very Nice people.
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June 2021 by Patricia Day
HAPPY new owner of a Volvo XC 60 purchased from Tico Auto Sales!! I could go on & on about how clean & excellent this car is BUT that was only part of what made buying from Tico a “stand-apart” experience.Starting with my questions being answered promptly and throughly , I felt relaxed dealing with the owners.This business is family owned & operated and they ALL made such effort to accommodate me and my husband, with our car buying process.We were pleasantly surprised with Tico’s- Friendly Customer Service-, No-Hassle Transparent Pricing- Flexible Purchase Options (That I didn’t find anywhere else)It’s really hard to say that I 100% trust a car dealership BUT I can honestly say the folks at Tico have earned my trust.While I was there buying my car, I spoke with so many other customers whom were ALL returning customers, some had multiple family members buying cars from Tico for years.I don’t know about you but to me REPUTATION says everything about the integrity of a company, TICO Auto Sales has made a great first impression on me and I’ll definitely be back for my future car buying experiences!Thank You Tico Family! ??
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May 2021 by Russell Patterson
I bought a Santa fe from them. Very nice and professional people. The vehicle was in great shape. The paperwork was quick and easy.Good dealership. I would recommend.
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April 2021 by Evelyn Gaitan
If your are looking for cars with bad transmission and bad customer service this is the perfect place! Be careful dealing with this people. Very dishonest!!
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April 2021 by Gerald Mack
Haven't made a deal yet still looking, he do have good quality vehicles.
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January 2021 by Dee Jay
Bad business! I purchased a car from here and he never told me that all 4 of my tires were bad. I had a blow out on the highway with my 2yr old son in the car. Thank God it wasnt too bad. When it was almost time for me to get my tag, he never put in the paperwork for my tag. I went to the tag office to get my tag & they said they’re still waiting on the paperwork from Adrian. My tag expired a week after that & he still didn’t send in the paperwork. I had to get another paper tag. All in all I would say they would sell you any kind of car just to get paid.
