-
October 2023 by john bennett
These guys were awesome !! Very friendly and customer service oriented . I received all my furniture the very next day all in tact not a single scratch. Will definitely use them again
-
September 2023 by Patti Taylor
BEWARE: I don't even know where to begin. They charged us more than 2x the original quote. The could not get everything on one 26 ft truck to move to their hub. (26 ft is obviously not enough room for a 4 bedrooms plus the rest of our things) Was asked do you 'NEED ' to move today? and when I said yes, they gave me the final cost. I wonder if I had said NO, what the cost would have been. This was our 7th cross country move and ALL but the wardrobes I provided, collapsed in on themselves. Same BRAND & new boxes used in all moves. Items were DROPPED out of the truck and DOWN our stairs. Obviously these items were broken and had to be hauled away by us. Beware of the insurance. We have always had full coverage insurance and not needed to file ANY claims. This time I stupidly signed the 60cents a pound insurance, not even worth my time to go through the hassle of filing a claim and having it disputed. If you are thinking of using their broker, Trinity relocation think twice.
-
August 2023 by Sami Dickson
Please avoid for your own sake. Having moved 14 times 3 this was the worst!! They leave a mess in their wake while loading, will rush you to sign the paperwork, overcharge the square footage of the "truck capacity", forget items, break expensive pieces, call back to back multiple times at night to verify delivery only to arrive 4 hours late without any notice, and shrug any responsibility about the service received. My charge was twice the price of the quote, half the large items were forgotten when loading so I had to call dispatch to have them return, I had to clean up messes behind them, they broke a Linen cabinet and a metal trash can, and they packed every last item in one room up to the ceiling! After all that, with no less than 5 emails, 2 forms, 1 notary seal, and 65 days of waiting I received $67 reimbursement. Do yourself a favor and hire college students or anyone else to move your things.
-
July 2023 by Linda Jazowski
LIARS, SCAMMERS and Use Ali’s names so they can’t be traced. No return phone call, PLEASE DONT USE THEM.
-
July 2023 by Maha R.
It was my first time using movers and I felt really taken advantage of. I was charged 1000 over the estimate and treated with a lack of respect throughout the entire process. I was given only a 15 minute heads up they were arriving and they stayed way later than I told them I was available. I had to cancel plans for the last night I was in the city because they had a complete disrespect for my time. Once they unloaded the stuff, they couldn't get the couch in. And offered me no refund or ability to help me. Do not use this company. I got them through Trinity Relocation Group. Do not use!!
-
June 2023 by Victor H.
Doing a long distance move? Hire Star USA Moving! They are the no.1 moving company in town. They have the best rates and also the best service ever. They have very efficient crews and they are damn professional. They moved me a couple of weeks back and my move was easy and simple. They came in on time on the moving day and moved my things very quickly and smoothly. Everything was well packed and loaded. Everything was delivered on time and there was no damage at all. I will use them again in a heartbeat!
-
May 2023 by Stephen B.
I would love to recommend Star USA Moving because they are an exceptional moving company! They move you like a breeze and they move you without any problems. I hired them recently and they did not give me a chance to complain. They were in and out very quickly and they moved all my things like their own. Everything was delivered safe and sound and the best part was that I did not pay anything extra. I paid exactly what I was quoted. I really loved this experience because nothing went wrong. They are an exceptional moving company and I highly recommend them to all!
-
May 2023 by Hubert H.
Choose Star USA Moving and you are good to go. They are excellent for moving services. They are efficient, caring, professional and hardworking. They move you very quickly and easily too. Last month my wife and I hired them for our move and it was a very good decision. The moving boys came on time on the day of the move and they moved our things with great care. They took care of the beds, the furniture, the electronic devices and all the glassware. They really did a good job because in the end we found nothing broken. It all turned out well. We do recommend them very highly.
-
May 2023 by Dennis R.
I think Star USA Moving is the best moving company out there. They are the perfect choice for long distance moves. My wife and I hired them last month to move us and they did a terrific job. We have absolutely no issues with them! They moved us very smoothly and calmly. All of our things were neatly packed and carefully moved. They delivered on time and we saw that all our things were in order. There was no damage at all! We really feel that this moving company is better than everyone else. We highly recommend them to all.
-
May 2023 by Shelly E.
Do not under any circumstances use this company. I was assigned them through Trinity Relocation and both companies should be ashamed of themselves. After a move from GA to FL, with our items in their storage for 4 months, they were delivered damaged, scratched, dinged, fabric rubbed off, and missing items. The movers paid no attention to me when I pointed things out so nothing was noted upon delivery. They offered me one settlement (which was nothing) and ultimately sent me a check for less. Even at $.60 a pound I was robbed. Reaching someone is almost impossible and the dispute process is 100% electronic. No chance to speak to a human. This is on top of the extra upon pick up since the Trinity guy guessed wrong on the amount being moved. A rip off from start to finish. I should have paid the couple grand more with a legit company. I would have been much better off.
-
May 2023 by Elias T.
I was very smoothly moved and that is the main thing! I was moved by Star USA Moving last month and they moved me so well!!! There were no damages, no delays, no accidents and no extra charges! It was all perfect! The moving boys moved everything with care on the moving day and they also used many kinds of protection so that everything was protected from damage. Everything was delivered on time too! It was just perfect! I loved working with them because for the first time I did not need to worry! They were so perfect that I never felt tense! I had a great time! I will use them again.
-
April 2023 by Kelvin T.
I really am thrilled about how this moving company moved me last month! They are really amazing. I never felt any stress or worry at any moment! The guys who came to help were extremely talented, experienced, skilled and energetic. They packed every item very patiently and moved all the furniture with care. Everything was delivered on time as promised and there were no extra charges in the bill. And the best thing was that there was no damage at all. I highly recommend Star USA Moving to all.
-
April 2023 by Maurice P.
I was absolutely blown away by the way Star USA Moving handled my last move. They gave me the lowest quote which they stuck to till the end. The movers showed up on time and they were very well organized. They packed all my things immaculately into boxes. My breakables received some extra attention from the movers. They used a lot of packing materials which resulted into a safe delivery of my valuables. Most of it was free so I had nothing to worry about. I have to give credits to Star USA Moving for performing so well on such a low price.
-
April 2023 by Arthur C.
I really loved how this team moved me. They were very organized, systematic, efficient, professional and caring. They moved all of my things like their own and they even helped me redecorate the new place. I made them move the furniture many times but they never complained. Oh I forget to mention that they did not damage a single thing and they even saved the new floors. They are just amazing. I loved their service and their team. I strongly think they are the best and I highly recommend Star USA Moving to all.
-
April 2023 by Theodore H.
Have you ever been moved perfectly? I have and it’s with Star USA Moving! They are just awesome. Doing a long distance move is a piece of cake for them. They are very careful and efficient and they move you without any damages. I loved how their customer service stayed connected. They always called me and kept me updated and they always answered to my queries. Anyways, the main thing is that I was moved without any problems at all! Even the bill did not change! Why wouldn’t I say they are perfect! I did get everything I wanted! I highly recommend them to all.
