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March 2024 by Dionte Johnson
Unfortunately I would never recommend this place to anyone within the third after I moved in. I receive notice I was living in my storage unit on the fourth day the police was called on me. Four days later there was a lock on my storage unit. I just told them I was going to move I'm tired they tried putting me out what's in the same way I know nothing about the reasoning behind putting me out. Monday game I set my things out front come back down to the elevator to get them how to relocate most of my things were stolen. Nothing was caught on camera my insurance pamphlet was stolen as well as my home surveillance equipment. Meaning the thieves what's targeting specific items meaning they put a majority of my things back. Bottom line is the staff here are stealing they're trying to hustle people and sell their belongings. IF YOU EXPECT CUSTOMER SERVICE DON'T COME. MISS DARLENE IS THE BEST STAFF HERE.THE WHITE LADY HERE IS VERY RUDE AND DISRESPECTFUL AND SO IS THE PROPERTY OWNER.
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March 2024 by Jasiah James
Mary and Michelle were absolutely outstanding, made us feel at home & had a better attitude than any other worker that I came in contact with
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October 2023 by T H CRAWFORD
Lots of storage space. Climate controlled.Just a long ways down from the 3rd floor, even with elevators ?
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October 2023 by Khaneille Wellesley
Gwen and Michelle were amazing. Mom reserved the wrong size unit online, however these lovely ladies got it taken care of with no problem. Michelle gave us a tour and help us pick the right unit to fit our needs and Gwen made sure we got the right deal along cracking jokes during the process. It was a smooth process. Thank you ladies for all you’ve done for us today!
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August 2023 by labmark
Very accessible. Clean location. Very friendly staff. Good parking.
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August 2023 by Dennise M.
I hate writing bad reviews put these place is absolutely horrible. I wanted to cancel, and I wanted my money back and corporate don't do absolutely nothing. There are no push cards anywhere to be found. When I arrived with a U-Haul truck so I could move in all of my things there was no dollies anywhere. I literally walked all over the entire place, looking for dollies, so I can move all my things which I had a truck full of them. When I wanted to cancel and get my money back, they told me that they couldn't. And that they were aware of not having dollies because apparently people steal them. So I was pretty much forced to stay because I already lost money being them and getting the U-Haul. The place is disgusting and also there's no AC in the units. The place is extremely hot inside.. The first floor stinks like mildew, and when I started moving all of my things. I saw several little roaches. This place is full of tiny roaches. It is infested. Period and I hate that I had to leave all of my things there just because I had no other option. And just a thought that I'm leaving my things in the place infested with roaches, it scares the hell out of me. Corporate should be ashamed of themselves for not taking good care of these property and for renting units this expensive and not even having carts to help people move their things. There is no safety when walking in the front doors the sliding doors open without even putting a code. Which is outrageous you'll steal my money, but you don't even have the enough equipment for people to moving peacefully. I'm just disgusted with his place. I don't recommend it at all. I'd rather pay $50 More a month going to a better quality and clean place than these piece of crap.
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July 2023 by Gemini Remodeling LLC
Michelle was awesome. Great service and showed me my options to see personally to accommodate me needs before committing to a unit.
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June 2023 by Brantley W.
Great. A lot of people use the dollies so make sure you rent one. Great service.
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June 2023 by Angela-Angel of Words Washington
I have been at this location for over 2 years. The staff is great and my unit is perfect for the stuff I cannot put in my apartment.
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June 2023 by Mindy M.
Our things were here for 2 years and came out no worse for wear. No evidence of water or pest damage and the candles aren't melted. The units are not accessible 24/7, but the hours are pretty long. Also, the Bluetooth entry system was pretty unreliable. Do yourself a favor and memorize or write down the gate code. Punching it in always worked.
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June 2023 by t clark
Michelle and Gwen very helpful and courteous. I'd choose this location over others in the area!
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June 2023 by LaShandra Bryant
Both young ladies, Ms.Mary & Michelle, were Absolutely Wonderful!! They were informative, professional, patient, & warm!!! The facilities were super clean & inviting, & they made the process super easy & fasr!!!
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April 2023 by John cooke
This facility is absolutely incredible. I have had a storage unit for the last 12 years here and have been dealing with Darlene. She is one of the best great customer service always friendly to talk to and always willing to work with you. I would recommend this facility and Darlene to everyone
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April 2023 by Cheryl Cooke
Awesome facility. Darlene is so nice and professional. Recommend this place for anyone.
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April 2023 by Michelle Perkins
Michelle was very helpful and knowledgeable with getting me set up with a unit.