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April 2024 by Josh Rickett
Brought our semi in for a leaking pto. Poncho tightened up the bolts with some threadlocker and saved the day. Highly recommend these guys
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February 2024 by David Yang
John at Napa Auto Care Center has amazing customer service and even gave us a discount for a small delay that was outside his control!! Definitely coming back
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January 2024 by Jeanie Robertson
Great service. Thank you for taking your time to taking my care of my car.
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November 2023 by 99 9
Very professional and friendly. I appreciate a good mechanic especially around this area with so many other competitors. Would highly recommend to ALL of my friends and family. Awesome experience.
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July 2023 by Yasmine H.
All they do is scam people!!!! I think it is sick how sexist mechanics are. I should not have to bring a man in this place with me not to get overcharged for things. I only needed my brakes done and they lied to me saying there were 5 nails in my tire and that all four tires needed replacing and that my car was so bad my caliper and rotor would need replacing as well. Which was a lie!! The man told me off bat that if he was going to change my brakes to not be surprised if he had to change my calipers which is a coincidence that now my bill would be close to 1000$!!! When I told him I'd call my spouse then he told me he'd lower the price just to try to get me to not call for a males advice. Why is that? If it is as bad as you say why would you lower the price? THEN TRIED TO CONVINCE ME TO APPLY FOR THEIR CREDIT CARD TO PAY FOR IT!!! SICK!!!! He knew that I had my child with me and that I was desperate at the time. Now and days it's hard to live as it is so what makes you think I have thousands of dollars to waste... He told me it was so bad that he didn't feel comfortable letting me drive it home and made me sign a paper!!! But somehow I was able to drive it to Alabama to allow my uncle to fix it where he confirmed that yes indeed they were trying to scare and overcharge me because I was a woman who doesn't know much about cars!!! I also overheard one of the employees or whoever he was telling someone in training not to tell clients certain things because that would keep them from coming back or basically have them go do it on their own meaning they keep certain things secret so they can keep you and charge you through the roof for simple things!!! When I first started coming here with my mom years ago this place had genuine people now they have money hungry people. Not to mention they purposefully mess things up in your car to try to force you to get it replaced and overcharge you!! You can go in for a simple oil change and all of a sudden you need thousands of dollars worth of work done. You bring your car and it'll be sitting for about a day or two and when you ask for updates they still "never know" or haven't even touched it yet!!! I will never spend another penny here ever again!! Don't waste your time these people are scammers!!
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July 2023 by Roman D.
I saw this shop driving by it and stoped by to get some transmission work done. They share the building with Napa auto parts. The "mechanic" couldn't find a dipstick for my transmission. Well my transmission doesn't have one, most newer cars don't. This mechanic did not know that. I was quoted one price and up charged at the end. They also lied to me about needing brake work done (My breaks were replaced a month ago). They disconnected my brake sensors on purpose to sell me a break service. Another shop reconnected them. The staff here exemplify dishonesty. Stay away from these folks.
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June 2023 by Jo P.
My car needed a whole bunch of repairs and Full Lina Auto made the process very easy. They told me exactly what was wrong, why I needed it repaired, and what they were going to do to fix it. They answered any questions I had and made sure I understood everything before continuing in the process. I definitely recommend this team of professionals!
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June 2023 by STEVE
This place is my favorite place. They are very kind .
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February 2023 by Frank Daredia
Great experience! Staff is knowledgable and doesn’t over charge. Customer service was top-notch. John and Yolanda, shout-out to y’all for going above and beyond.
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February 2023 by Sean Dunlap
Take care of a Carmax warranty repair in just a few days with no issues. Friendly staff.
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February 2023 by Ay Moving Company LLC.
This place is a rip off beware of the Manager name John he tried to over charge me. I have a Chevrolet ColoradoMy truck was diagnosed for coolant leak he gave me $1100 estimate for repair went to pep boys fixed my truck for $500.This guy is very dishonest person beware.Wale YussuffService: General repairs & maintenance
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February 2023 by Brandon Smith
Great customer service and a very knowledgeable staff as well. Even though they were completely booked and I did not have an appointment, John was still able to squeeze me in! Much love?
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February 2022 by Jesus C.
Great service, awesome customer service, knowledgable and professional, honest. Great prices
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January 2022 by Frances T.
really helped me with my car, which I call my "haunted" car..knew exactly what to do, even though, of course, car didn't act up for them to see it..
the " owner" John even called me to make sure it was running pk now. how many mechanics do that?
