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April 2024 by Travis Mittch
The store I purchase my device from could not help me because the guy at the counter did not speak english and translated that he could not help me. I came to this store for assistance.The girl with all the makeup on her face and take a bunch of filter pictures just to look good Told me she could not help me because my purchase was not made at "her" store. 2 metro p c s stores terrible customer service i'm done.
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April 2024 by Vane
Good service
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November 2023 by Bathilde Vilsaint
The first place was okay, you took me directly there. 32G, 64G and 128G were $30, $40, and $50 respectively, but only had 64 and 128.The second was empty.
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October 2023 by Noe Torres
Excellent customer service...Good customer service...
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August 2023 by Amelia Abarca
There is a PCS metro store on Beber Ruin Road the service there is lousy I went asking for help with a problem on my phone the young man who is working there It seems he is in the wrong place then he got impatient he said he couldn't help me in a low voice He fired me I told him that he couldn't be running to the customers he threatened me that he was going to close the doors he was going to call the police that I wouldn't go out from there if people don't want to have a bad taste in their mouths it's better not to go to that store the owner has to give his workers better training because his business depends on the clientele that he has in the store and they cannot treat people as if they were criminals he starts taking video with his phone I don't know which one It's your purpose in doing that.
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March 2023 by carmen patricia ramirez
(Translated by Google) Terrible, Mr. Miguel did not want to provide the service of verifying the pin of our family plan to buy a new team. hopefully when you get up think if you have good aptitude to go to work(Original)Terrible el Sr. Miguel no le dio la gana de prestar el servicio de verificar el pin de nurstro plan familiar para comprar un equipo nuevo. ojala cuando se levante piense si tiene buena aptitud para ir a trabajar
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August 2022 by Nayeli G.
the customer service here is so POOR. Everyone here is so rude. Including the girl and man that work here. Melanie and Bryan.
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April 2021 by Akeya Works
Went in today to purchase a new phone and was helped by two gentlemen. Both were really nice and helpful, explained some issues that I was having with my old phone and how it compared to the new one. I like that this store requires masks and actually enforces it! They cared about the health and well-being of the many customers that came in while I was there. Keep up the good work!
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February 2021 by Eric Johnson
I was pretty satisfied, I came in kinda late.They sold me a new phone but the manager was very helpful I gotta say.
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January 2021 by Jairo De Leon
(Translated by Google) Very well attended, very friendly the ladies who attend there(Original)Muy bien atendido muy amable las señoritas que atienden ahí
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March 2019 by mels96
Really bad customer service. I've gone to them twice and they treat you like you're d*** and don't know anything. I came in to see if they could fix my mom's phone and was rude to me the entire time because the phone didn't want to work at all and they were frustrated. I would be frustrated too but being rude and blaming your customer is wrong. They also said that my screen protector was put on so badly and I told them that I got the phone at this store and they put it on and he said “no I would never leave a phone like this, you should've came back.†So instead of apologizing or owning up to it, it's my fault that they put it on wrong when they shouldn't have done in bad in the first place. Do not recommend.
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January 2019 by Fah,REAL Real
Didn't have what i wanted
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October 2018 by Brandy Whisby
Came to this Metro because my phone was not charging. Let them hook it up to the charger and it wasn't holding any charge. Was told I will need to purchase a new phone. Didn't go over the other options that I had like the warranty or a repair store just immediately pushed the purchase of a $200.I was also told that my phone has water damage- which it did not. I would not recommend this store if you're having issues with your current phone. They were not very hands on and not concerning if I got to the root of the problem.
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July 2017 by Shanise Clarke
I wouldn't give them any stars for the experience I had today. Not very good listeners and did not answer my questions professionally. It is almost as if they know nothing about losing signal or having a defective phone. They want me to by a new sim card and I know for a fact that he sim card I'd not the issue. I was so annoyed. I am still very annoyed because the manager never came out front to acknowledge me. The worst service ever. Unfortunately I had to click a 🌟 to make this post
