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October 2023 by Rachell Molina
Very good service, very friendly too
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October 2023 by Alberto Cantoral
Very bad manners
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May 2023 by Nina Cintron
I just upgraded to a new iPhone 14 and in all my years of being with metro, I’ve never been to a store that REQUIRES the customer to purchase a case and screen protector for $53. I called 2 other locations and customer service to get more information and they all denied the requirement of a case and screen protector. This situation has me questioning my service with metro
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October 2021 by Sergio Rosales
Great customer service!!!
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July 2021 by Sno Breez
Very poor customer service! Not knowledgeable! I asked how much it would be to get my service changed over and I was told $90 then when I came back to the desk I was told $115. I am not getting quality information up front. It seems they do not want to have to go through the trouble to change my phones to their service because every time I go up to the desk I am being told something different by the girl behind the counter. I have went to the desk four different times now for assistance and still have not even began the activation process.
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April 2021 by C A
I Bought a phone from this location not even a month ago. The phone is horrible! I cant answer calls, receive notifications, the ENTIRE PROCESSING OF THIS PHONE IS SLOOOOOOOOWWWWW. I called one store by accident to see what could be done. (No problem, sure we can fix it.) Once I realized it was the wrong store I contacted the CORRECT store instead. I GOT A COMPLETELY DIFFERENT ATTITUDE, NO WE DONT OFFER SWITCHES, RETURNS, TRADES, ANYTHING! ONLY RECEIVE TAX BACK! IM REALLY UPSET I DIDNT GO WITH THE OTHER STORE! SHE WAS RUDE SNOBBY AND UNHELPFUL. I WILL LET MY 65K FOLLOWERS KNOW THIS LOCATION IS A WASTE OF TIME AND SCAM! THIS IS RIDICULOUS.
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July 2020 by Eduardo Torres
Just got my phone from the store. Guys were very nice and helpful.
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May 2020 by Jose Mayolo
I got my new phone today here , they got me hook up with case and blutooth. Good service here
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April 2020 by Jerry Garcia
I was switching my phone service to metro pcs and the lady said that the phone I wanted was $100. Then the other guy stared to attend me and when it was time to pay he was telling me that the phone was $150. This is not the first time they do this they always rob you with the prices. That’s why I don’t like this store they rob you and your money.
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April 2020 by Gina Fernandez
Bad costumer service.
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April 2020 by Joel Johnson, Jr.
2nd visit. Same horrible service. I came to purchase two new phones. The store was empty at 10:45 am. No one attempted to try to even help me. I waited while the owner and his two employees set up, (they opened at 10) I was in the store 15 minutes before another customer of a different race entered and received immediate service. No one said a word to me.
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February 2020 by Queen Bands
Very unprofessional and rude.
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December 2019 by Gina R
Do NOT go here !! BEYOND RUDE .. just called the guy wasn’t even trying to help.
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November 2019 by Claudio Vasquez
Came here to buy phone. I had no idea what to do with my google accoubts and all but luckily.manager at the store restore all my information and set everything for me. Its a good place to buy phones.
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November 2019 by Armando Gonzales
Just Bought 4 phones Very Friendly And Good Attention to Customer, HIGHLY RECOMMEND!
