-
July 2024 by Truck Sales
Despite having my receipt and original packaging this store refused to honor their return policy. I contacted the manufacturer who explained that the item should have been returned to the store for a refund or replacement. I looked at their website. There is a warranty guide for the item saying to return to store for a refund. I called Lowe’s customer service who also said it should have been refunded. This store’s lack of customer service makes the Lowe’s brand look bad.
-
July 2024 by Qn Bee
This store is pretty bad but after about 20 calls wich it seems the phone rings and someone just picks up phone and hangs up. I FINALLY GOT a assistant manager who was very helpful. BUT when I called back to let her know about calls being hung up and bad revues could not get thruw to no departments all someone pick up and hang up total of 20 times forever. Order a product on line before to deliver to store and had me wait for 3 hours they lost it. Then they brought a box that looked like it was ran over on the highway. Other than the nice managers this store is not what it was 20 yrs ago
-
July 2024 by Verónica Mederos
I went looking for a large arc mirror but I couldn't find the size I was looking for.
-
July 2024 by Ronaldo Borges
Karla, Was very friendly and professional, and she provided me a excellent customer service.
-
July 2024 by Ryan Jack
When people who work there make eye contact with me, they always ask, “Is there anything I can help you with?” and help sincerely. Their help prevents me from making purchases and helps me come up with better DIY ideas.
-
July 2024 by Gabriel Ajtzalan
Excellent place to buy tools ? and top materials
-
July 2024 by Dan Stephens
Lowe's delivery is the worst you could possibly imagine. They are unprofessional and rude. Tried to talk to Lowe's about it but they didn't care and didn't help. I'll be shopping at Home Depot in the future.
-
July 2024 by Stephanie S
This store sucks!!!! I tried to call the Norcross store over 8 times and my call dropped each time!!! The checkout clerk didn’t place one of my items in my bag!!! This is HORRIBLE customer service!!!
-
July 2024 by Katrine Walthour
Was a wonderful experience
-
June 2024 by Lavonn Peart
It was easy to shop, I guess because we went like about two hours before close.
-
June 2024 by David Evans
I have water damage on the hallway of my house and called Lowes to get an estimate on the repair. A representative came by on May 28 (six days ago), and he measured the floor. I was supposed to get a quote for the cost of the repair, but everything has stopped on Lowes end. No email as was promised, and I can't get through on the phone. If I go down to the Lowes store, I would be wasting more of my time. Go somewhere else for repair work.
-
June 2024 by jupchurch49
Lowe’s is for pros
-
June 2024 by Norris Jones
Worst store ever i would give it a minus 5 star. Employees are rude unknowledgeable. Ive stop an employee to ask a question before and was told that wasn't her department and kept walking. Having paint mixed is always been a joke. Never right and always waiting on someone to show up. Ive waited 28 mins on propane exchange.service desk are usually young people slow and chatting among themselves having nothing to do with their job. It's a shame this store cant do better. Customers come but how many will come back ?
-
June 2024 by Raquel Hernandez
Nice friendly people.
-
June 2024 by David Swaggins
Awesome A++++
