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September 2024 by mery lugo
Other mechanics have not been able to to figure out what was wrong with my car as to why my back tires were eating up too much tread. The other mechanics also did not listen to me first and just stated their opinions, interrupting, and making jokes of me “quemando llanta”.
When I tell you that these mechanics, like Miguel & Mirabel,LISTENED FIRST!!! As a women, I REALLY APPRECIATED THIS. They did not berate me, they did not interrupt, Miguel explained to me very kindly on possible reasons of what could be happening when I drive my car.
I was told by other mechanics that it could be a suspension problem and that I was going to need to change it out. Mind you I showed these mechanics the previous alignment report that was done on my car. I showed J&M Mechanic MIGUEL the alignment report and immediately told me the previous mechanic who did the alignment did absolutely nothing. And that the other mechanic who told me about changing my suspension was wrong. All my car needed was an alignment & a camber bolt! Thank you to everyone at J&M!! I will definitely come back!
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September 2024 by Robert Bohn
I wrote my first review expressing my dissatisfaction about the work done on my car, and the same day I received a call from J&M that I should take my car back if I was dissatisfied. I took my car back and they solved my problem.
Thank you, Thank you, and Thanks to everyone at J&M for going above and beyond for your customers. And when I say above and beyond… I mean ABOVE AND BEYOND!!
I’m grateful!??
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September 2024 by Ron Rodgers
Poor customer service at least for me. Manager needs an attitude adjustment.
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August 2024 by Alan Elmore
Have always had fast repairs and very reasonable prices!
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June 2024 by Airon Cardenas
Great auto center, the people here are extremely nice and they do amazing service. The pricing is also very fair. Would recommend to anyone 10/10 who needs reliable car service, will definitely be back. Thanks to Jose and the entire crew at J & M!
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May 2024 by David Lyons
I had a great experience at J&M. They properly identified the issue in my car and fixed it at a reasonable price. No intent to upsell me.
Customer service was great. I’d recommend them.
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April 2024 by David Merrick
Very trustworthy and gets the job done right the first time. Customer service is excellent
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February 2024 by Lauren Blumling
They've ways been fair priced, quick and don't push other repairs unless absolutely needed. Thought my repairs were going to be pricey- one was $180 for something that sounded major and $780 for something that would have cost me 2k elsewhere. I moved away but will make the drive over to them! Thank you!
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January 2024 by James Walker
I've been dealing with these guys for quite a while I trust them, their prices are very fair maybe a little lower than than the average mechanics very honest don't try and oversell you stuff and usually pretty quick about getting my stuff done I would highly recommend them to anyone
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January 2024 by Jeffrey Clark
Very professional and fair
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January 2024 by Howard Clark
Very professional and fair
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January 2024 by Marty Dorfman
My wife’s car needed service and the dealership quote was close to $7000. I was referred to J&M, took the car over and Jose called me back to tell me what it actually needed, $2000.This actually included some body work.Jose and his crew are well equipped and informed about car maintenance and repair.
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November 2023 by mercedes sanchez
It a very nice place to go the personal nice placent and they let you know what going on with your car I recomend.
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November 2023 by Jenny Moncada
Honest shop, very important. friendly stuff and professional work.Services: Tires
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November 2023 by Greg Berger
It’s hard for me to believe, but I have used these guys to do repairs and maintenance on my vehicles for almost ten years now. I have just gone to them year after year, because of satisfaction, and I am not one who posts reviews. In fact, this is my first google review.I had an issue with a repair that they had most recently performed. I called to inform them, and what happened next, is why I am writing this review!I was blown away with the level of professionalism I received. They went above and beyond my expectations to fix the problem quickly. It’s taken ten years, for me to learn this about them, because I haven’t had any issues, but now I know to what level that they stand behind their work, and that has satisfied me even more!
