Hardware Stores in Norcross, GA

“Been shopping here for many years. Great materials, great prices and very helpful and friendly staff! Be sure to give them a try for your next renovation project.”

“Excellent customer service, I cannot speak highly enough of Angela Cochran's exceptional assistance. Angela consistently goes above and beyond to ensure that my inquiries are promptly addressed and that I receive the support I need.”

“All I needed was 3 measly cabinet hinges, and it was confusing because they all look so similar in the pictures. I called & spoke with Allen and asked him if I could send him a pic of what I needed. He promptly got back to me and told me which hinge I needed. I had to call with questions and he called me back right away. He took my order on Thursday and the hinges arrived on Friday. But what really sold me on the customer service @ HGH is that, while Allen was probably dealing with people ordering thousands of $ worth of cabinets, he treated my order of 3 hinges like they were just as important. I could not be more pleased.”

“Excellent customer service, I felt very welcome in the store, and above all I loved the attention we received, I hope to return soon! May God bless you and never change!”

“I am a novice Carpenter & just purchased my first Table Saw. Woodworking is expensive but so rewarding creating something with your own two hands. I purchased a crosscut sled off Amazon but sold by Peachtree. I looked at the purchase as an investment & I am glad I did. Sadly only after using it to create two projects it sustained water damage due to an inferior cover. I emailed Peachtree Woodworking Supply & got a very understanding customer service rep. I purchased a back fence to replace my damaged one for a very reasonable price & they shipped it the same day. I would not think twice about purchasing anything from them. They have great products & an even better customer service. I only wish I could give them more than 5 stars.”

“A bit tight in the back ( if you have an over the road truck and 53 footer, you might wanna back in into their receiving area from the road, and make sure you go to the back of the place by making a left or right turn on Skyland Ct, not the front of the place ), but unloading was fast ( 30 minutes ) once I was in the door. Thank you.”

“This is a company that need no introductions when it comes to pipefittingof any kind. If you're an established pipe company or new to the game, this company will get you in it, so you need to know them and have them on speed dial anywhere USA! It would be difficult for me to name what they can do, just give them a call and ask a few questions. From flange packs to shackles or fire hoses. If it has to do with water, they can hose you down in a number of ways. Ask me questions on this review and I'll answer! Please follow my reviews or attempt click the like button!”

“(Translated by Google) A very good place to find work tools for all types of work(Original)Un muy buen lugar donde encontrar herramientas de trabajo para todos tipos de trabajo”

“The tool was good, delivery sucks which is not their fault. FedEx is just terrible these days. I will buy local or from someplace that doesnt use FedEx next time.”

“I hate that it's far away for me, but not their fault. I called ahead to confirm they had the part I needed in stock. The counter person was friendly and got my order pulled right away. The price was very fair and better than the aftermarket.”

“Subject: Outstanding Customer Service - Door Purchase Experience**

Dear Home Depot Team,

I am writing to express my sincere gratitude for the exceptional customer service I received during my recent door purchase at your store.

From the moment I walked in, I was greeted warmly by your staff. The associate who assisted me, Terry Martin was incredibly knowledgeable and patient. They took the time to understand my needs, answered all my questions, and guided me through the various options available. Their expertise made the entire process smooth and enjoyable.

What impressed me the most was the attention to detail and the genuine care shown throughout the transaction. Terry ensured that I had all the necessary information about the door's features, installation process, and maintenance tips. Their professionalism and positive attitude made a significant difference.

The delivery was prompt and the door arrived in perfect condition. The installation team was also top-notch, demonstrating great skill and efficiency.

Overall, my experience was outstanding, and I am extremely satisfied with my purchase. Home Depot has always been my go-to store for home improvement needs, and this recent experience has reinforced my trust and loyalty to your brand.

Thank you once again for providing such excellent service. I look forward to shopping at Home Depot for future projects.

Best regards,

Alen Assefa”

“Every summer, I start a new project and every summer I go to Home Depot or Lowe's. This Home Depot is an equal distance from my house as the closest Lowe's as well as another Home Depot. I tend to use this one because they don't change their layout and they usually have the most friendly staff. I did not give them five stars because they have two shortcomings. 1.) If there's not someone right there on the aisle or on the aisle next you where you are at, it takes quite a while to get help if you need it. Asking someone to call on the radio is best (the overhead loud speaker is nearly pointless), but a lot of the time they don't get responses from the people they've called on the radios either. 2.) If the wood guy is missing, getting your cuts could take 30 minutes or more. Yikes! It happens more often than you'd think and sometimes he's right there, but he's helping another customer decide which wood to purchase... In my opinion, if you're already done selecting your wood and need a couple cuts, they should come on over. The other people can wait as they still don't even know what they need. Ok, so now the good stuff: I've NEVER not found someone that knew what they were talking about. You can be assured that anyone on the floor knows something about something at this Home Depot. The hardware aisle and plumbing aisles get the most traffic, so they usually have at least 1 person hanging out there at all times. The people at this store have literally NEVER had a bad attitude with me either. They are always in a good mood -or they are tired and indifferent- but never have they been rude or mean or anything in-between. They do customer service right at this store- at least, in my experience. I've seen some customers come in angry and set the mood real quick, but even with those customers, the employees did a great job of handling things without getting upset, themselves. This is my Home Depot.”

“Rented a sander for my deck project. Guys were super helpful and recommended a different sander than I had reserved. Everyone was happy and helpful. The sander worked out great. Also gave us water and some candy. Great service.”

“When people who work there make eye contact with me, they always ask, “Is there anything I can help you with?” and help sincerely. Their help prevents me from making purchases and helps me come up with better DIY ideas.”