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October 2024 by Dj
Really nice customer service kept me updated on my vehicle and did a very detailed motor vehicle report when i can in just to get my brakes done i wasnt aware that i had to replace my rotors also
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September 2024 by John Bryan
My company has been doing business with Franky for years and I truly can't find something to complain about. The communication and transparency with a shop like this is 1 in a million! We even take our family cars here for regular service!
They're always open and honest about expectations. If you're tired of massive confusing repair bills or worried that a shop is going to run you up for things you don't need, I absolutely recommend heading to either one of their locations!
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June 2024 by Wendy Johnson
Franky's Real Auto was professional and did an excellent job on repairing my vehicle. I will definitely take my vehicle there for all future repairs.
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June 2024 by brittany lopez
Fast, friendly, and great communication!
I got my car back in just a few days & no issues since. I will be back for future car troubles.
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June 2024 by Greg Varney
Great customer service. Felt like we were on the same team, working together to get my vehicle to a great standard, without breaking the bank.
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May 2024 by Dennis Parks
I want to take a moment to express my sincere appreciation for the excellent service I received during my recent oil change at your shop. From start to finish, the experience was exceptional. Franky is the best and his crew as well. I will definitely be returning here to get all my car services done, I even got a good discount. Thank you so much Franky.
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May 2024 by Ambrosia Hernandez (Ms. PETTY)
Literally the best person around! Was so quick and most importantly they KNOW WHAT THEY ARE DOING!! Definitely going back! Wonderful people just needs a bigger location
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February 2024 by L J
Franky's Real Auto is an incredible gem! After searching online for someone I felt that I could trust, I took a chance when I found Franky's, despite the distance we traveled from where we live. Well worth it! Franky's not only found the problem with my mom's car, they had the solution! We had previously taken the car to the dealership multiple times for them to figure out what the problem was, but left unsatisfied because they told us nothing's wrong with the car...each time.Franky was so genuine and kind. They have the best customer service both over the phone and in person and the technician is great!
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February 2024 by Teaching Jewel
This place is heaven sent! They delivered quick, friendly, and outstanding service. They Communicated with me during the entire time and put the cherry on top with a complimentary vacuum. Definitely coming back here to get my car serviced.
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February 2024 by Rebecca
Great service and very professional
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January 2024 by David Hernandez
Gabriel, the co-owner and car mechanic at Franky's Real Auto, truly deserves high praise for his outstanding service. From my experience, his expertise shines through in every aspect of his work. Not only is he highly skilled and knowledgeable in automotive repair, but he also goes above and beyond to ensure customer satisfaction.One of the standout qualities of Gabriel is his transparent communication. He takes the time to explain the issues with your vehicle in a clear and understandable manner, making you feel confident in the repairs being done. This level of transparency creates a trusting and positive customer experience, a rare find in the automotive industry.Moreover, the attention to detail exhibited by Gabriel is commendable. He meticulously addresses every problem, ensuring that your vehicle receives comprehensive care. This dedication to excellence results in not only reliable repairs but also a sense of peace of mind knowing that your car is in capable hands.What sets Gabriel apart is his commitment to fair pricing. At Franky's Real Auto, you won't find any surprises on your bill. The transparency extends to the cost of services, providing customers with a fair and honest assessment of the work performed. It's refreshing to find a mechanic who prioritizes integrity in both service and pricing.Overall, my experiences at Franky's Real Auto with Gabriel have consistently been exceptional. If you're seeking a trustworthy, skilled, and customer-oriented mechanic, Gabriel is undoubtedly the go-to professional. I highly recommend him and the entire team at Franky's for anyone looking for quality automotive service.
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November 2023 by Erik Channel
Great shop! I usually go to another auto body shop, but they were booked up until the end of the week. I really needed my headlights replaced quick, seeing that I drive at night. Brad really took the time out to install my headlights correctly and realigned my front bumper to do so. Franky also educated me on problems that could arise with my model car, which I thoroughly appreciated as well. I will definitely be coming back for more auto body work in the future.
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November 2023 by Bruce Caldwell
Great people and Great Service
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November 2023 by Drs. Darryl & P'Angela Jones
I had the most amazing experience at this christian-owned mechanic shop. A true hidden gem! Thank you to Chris and Brad who made a very worrisome car situation end up a breeze. I even got a special car ride to the auto shop to pick up the part vs. ordering it to help save money! Right before the holidays, finding this place was a blessing from God. They even service the shuttle buses from my church,Victory ATL, which made me feel even more comfortable. These guys LED with their faith and it made the difference. Highly recommended!
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November 2023 by Lisa Cassagnol
Very professional and willing to work with customers on prices and explain what the problems are. Thank u Franky , Gabriel and Brad.
