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March 2024 by Brandon Griffin
Very unprofessional but nice. They had me to go make an appointment yesterday for 12pmToday. I leave what I was currently doing to make to my appointment on time, just to get turned down because the banker was running behind and they still had someone ahead of me. This was 11:55am and a man came in and still went ahead of me and my appointment got screwed. I don’t recommend this bank. Very disappointing
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January 2024 by Ishaan Sarfani
Here you go with yet another negative review for this location. The clerks are very short tempered for no reason. They open at 10:00am which is late anyway and they said “give us a few minutes” and it’s 10:16 now and I still haven’t been called nor has the first person in line ahead of me. I really wish this branch had other closer alternatives. Horrid service. Very disappointed. I’m late for work.
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December 2023 by Lawrence Post
It is very convenient and with an option to get mixed bills. Very cool indeed!!
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February 2023 by Lauren H.
Went in to open a new account for the bonus because their online portal doesn't work and they guy acted like he only had a lesser offer available. Barely any babj locations and poor customer service. Why would anyone bank here?
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April 2022 by Roderick Goggins
They are always kind to me, Great customer service the staff has. Love this location. Add me on IG for more here_now_and_forever_infinidi
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January 2022 by Raynesha Brown
Didn’t realize it was actually inside of Krogers cause the way it looked from the outside. Best friendly and fast customer service experience my first time there.
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August 2021 by Fire Quartz
The tellers are amazing, they’re patient and they make sure you leave with a smile. Thank you
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December 2020 by pernell family
These branch tellers need to be trained . They are giving false information to customers , or little to no information at all. Please do not bank with fifth third , or at least do not go to this branch.
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December 2020 by Souflay Scott
Very poor customer service it’s like you don’t even matter. I’m not surprised at the comments here because I’ve been coming here for years and getting attitude. Terrible
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November 2020 by Shawnie English
I love this bank and the customer service is always professional!!!
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October 2019 by KISY GUEVARA
This was my first bank when I was 18 years old in Michigan. I know reside in GA and I can tell you that I'm glad I went back with them. They are very professional , they will go out their way to assist you in any way possible. I even opened my two daughters account at this branch and they love it.
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July 2019 by Ingrid Garcia
Horrible in Spanish service. I deposited my check and Everytime they put on hold on my check and then put and overdraft on my account because of the hold on my check, I tried to speak with costumer service in Spanish they were so rude I spoke with two hispanic people and they couldn't give me a solution they talked to me like I was stupid saying the same things a few times and slow every time they said I can go to a Bank branch so I went and they said I need to call costumer, I was confused so tried to call costumer service again but this time was in English in less the 5 minutes she took the hold and my money was on my account but is sad how your same ethnicity can be racism ..but I'm glad I got my money and no overdraft.
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July 2019 by Sophia Drouillard
Friendly and great customer service
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June 2019 by Key Key
The banker entered my email and user name wrong causing me to have to take time out of my busy schedule to go into the bank.God knows who has my info. Horrible people working here. The CSR reps have no Idea what the hell is going on. “Um...hold on. Que the hold music I wasn't warned about. Smh Getting my money and closing my account. They suck.
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June 2019 by taylor marie anderson
Trying to warn others to NEVER VISIT THIS BRANCH. I've had multiple accounts with 53 for 10 years, literally the first account I opened when I was 15. Anyway, I started a new job down the street from this terrible branch, and dropped by to get a direct deposit form directly from them so I didnt run the risk of making a mistake myself. WELL, the branch manager printed it for me, which ended up having the WRONG routing number. Payday comes around, and guess who did not get paid? ME. Guess who also had multiple large Bill's auto withdrawed from my account the day I was SUPPOSE to be paid? Also me.
