August 2021 by BoyChic 8.
I have unfortunately have had this woman as my agent for over 6 yrs now and unfortunately i have not been able to change insurances for personal reasons. When I first got her she caused my account to over draw and then refuse to pay the over draft because they date i told her was not the date she used to do auto draft. I called her, i want to say within 3 months of being with her and she couldn't even figure out who i was and asked if we even had a policy with her. When i moved a yr ago she couldn't even be bothered to handle our insurance it was her assistant who is almost as incompetent as she is. She is not good. I always deal with customer service when i need something. Its easier and they are more competent. I can never get a clear answer as to why our rates keep going up and up with no reason. Steer clear of this woman. If you want to use farmers(which I don't recommend) STAY AWAY FROM HER!!!!!
