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October 2023 by Jimmy Doan
manager -bryce was rude , as soon as me and wife walk in he tells us we have 10 minutes to shop, clearly he wanted to close 10 minutes earlier. 5 minutes after me and my wife came in , a few other customers walked in and he tells them they have 5 minutes. From where i work at we do not rush customers around closing time , we wait until the customers are done shopping and we do not rush them. Keep in mind we came in at 7:40pm and left at 7:52pm because of the fact that he kept rushing us out.
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October 2023 by IAP MAD Team Lead
Friendly, fast service. Employees are very attentive to customers' needs. Went to pick up an online order, and the process was smooth.
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October 2023 by EvAsIOn KrypTIC
manager -bryce was rude , as soon as me and wife walk in he tells us we have 10 minutes to shop, clearly he wanted to close 10 minutes earlier. 5 minutes after me and my wife came in , a few other customers walked in and he tells them they have 5 minutes. From where i work at we do not rush customers around closing time , we wait until the customers are done shopping and we do not rush them. Keep in mind we came in at 7:40pm and left at 7:52pm because of the fact that he kept rushing us out.
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October 2023 by Charise Watson
I came in to try on a particular shoe. According to the website, they had the size that I needed.
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June 2023 by B
Picking up shoes is fast and easy. The cashiers always check out and offer assistance quickly.
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June 2023 by B Love
Picking up shoes is fast and easy. The cashiers always check out and offer assistance quickly.
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April 2023 by Shavonne Everett
I love the customer service of this store. The employees are always so nice and attentive. It makes shoe shopping with kids so much better. Keep up the good work.
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April 2023 by Noppo N
Friendly staff. We’ll definitely go back in the future.
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February 2023 by Favorite Librarian
DO NOT SHOP HERE.Had the worst experience here while shopping on Valentine’s Day.I was shopping for a simple pair of converses. I asked the cashier for help after browsing. I asked what was the smallest size they had in men’s in case they carried the color I initially selected from the women’s section.The cashier, in the present of another customer nearby, replied “You can’t for a men’s shoe.” I thought he said I “couldn’t fit a men’ 9” and asked him to repeat himself because I couldn’t hear him.The cashier then elevated his tone and said “They don’t make men’s shoe that small.” The other customer quickly left the store and I replied, “I’ll select another color and another shoe.”When I turned away and walked towards the women’s section and this happened:THE CASHIER THEN FOLLOWED ME FROM THE FRONT OF THE STORE.When the cashier begin to INITIALLY follow me, I stated “I might return this shoe and still look around.” He stated “Nah, you’re good.”HE EXCHANGED THE SHOE HIMSELF OFF THE SHELF (for something I didn’t ask, mention or point out) and THEN ESCORTED ME TO THE FRONT OF THE STORE.As a woman simply shopping for a pair of shoes, I felt uncomfortable with how quickly the dialogue elevated and how the cashier followed me in the store. I hope the manager and/or owner watches the Feb. 14, 2023 around 4:30pmish or 5pm surveillance footage WITH the audio to validate this entire exchange.I’m new to the area and was pushed for time and foolishly DID make the purchase. But please don’t spend your time OR money here.Horrible customer service, cashiers speak to customers poorly and also follows you around… a form of profiling without any communication or clarity of what a customer is seeking.
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February 2023 by F Evans
DO NOT SHOP HERE.Had the worst experience here while shopping on Valentine’s Day.I was shopping for a simple pair of converses. I asked the cashier for help after browsing. I asked what was the smallest size they had in men’s in case they carried the color I initially selected from the women’s section.The cashier, in the present of another customer nearby, replied “You can’t for a men’s shoe.” I thought he said I “couldn’t fit a men’ 9” and asked him to repeat himself because I couldn’t hear him.The cashier then elevated his tone and said “They don’t make men’s shoe that small.” The other customer quickly left the store and I replied, “I’ll select another color and another shoe.”When I turned away and walked towards the women’s section and this happened:THE CASHIER THEN FOLLOWED ME FROM THE FRONT OF THE STORE.When the cashier begin to INITIALLY follow me, I stated “I might return this shoe and still look around.” He stated “Nah, you’re good.”HE EXCHANGED THE SHOE HIMSELF OFF THE SHELF (for something I didn’t ask, mention or point out) and THEN ESCORTED ME TO THE FRONT OF THE STORE.As a woman simply shopping for a pair of shoes, I felt uncomfortable with how quickly the dialogue elevated and how the cashier followed me in the store. I hope the manager and/or owner watches the Feb. 14, 2023 around 4:30pmish or 5pm surveillance footage WITH the audio to validate this entire exchange.I’m new to the area and was pushed for time and foolishly DID make the purchase. But please don’t spend your time OR money here.Horrible customer service, cashiers speak to customers poorly and also follows you around… a form of profiling without any communication or clarity of what a customer is seeking.
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February 2023 by Rob M.
My man Reggie is a boss. To this day my favorite pair of running shoes came to be from his recommendation. I have been a loyal customer for many years now.
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January 2023 by JOHN WOOD
I had a wonderful experience at FAMOUS FOOTWEAR. THE GIRLWAS SO HELPFUL.SHE STEERED ME TOWARD THE SKETCHERS WORK SHOE.AND THESE SHOESARE THE BEST I EVERHAD. IM 60 AND I WORK7 DAYS A WEEK 12 HOURS A DAY SO I NEED GOOD SHOES. I FOUND THEMIN THESE WORK SHOES.GOOD JOB SKETCHERS.
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December 2022 by Micha Mullen
Overall, this location is clear and decently stocked as long as you are a "normal" foot size. They had very few decent options in my size in stock, greatly extending my time spent in the store. The few staff working were awesome, but they seemed to have trouble putting out merchandise, leaving merchandise carts at random spots in the store. I was able to ultimately find a pair of shoes for the time being, but I'll have to find replacements soon.
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October 2022 by Jeff Komaiko
They have a very limited stock of most cheaper shoes
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July 2022 by Michael Mullen
Overall, this location is clear and decently stocked as long as you are a "normal" foot size. They had very few decent options in my size in stock, greatly extending my time spent in the store. The few staff working were awesome, but they seemed to have trouble putting out merchandise, leaving merchandise carts at random spots in the store. I was able to ultimately find a pair of shoes for the time being, but I'll have to find replacements soon.
