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May 2024 by Carrie Middlebrooks
What a wonderful shopping experience! Brook was knowledgeable, professional and friendly. She pulled the perfect dress for me and went above and beyond to give me direction regarding accessories. My experience was so positive that I returned the following day to select a couple of dresses for my daughter. I was met again with friendly, exceptional service. What a gem of a boutique at the Forum! Thanks Brook!
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May 2024 by L Baker
April 9, 2024 @ 4pm. I was in the area after a movie matinee. I'm new to this area so I was googling shops to visit. I needed a dress for an event this weekend and decided to go with a boutique for something unique. I am very much aware of what that might mean in price. I walked into Fab'Rik in Norcross, Ga and greeted both of the young ladies. I'm a friendly person and always ready to converse of the employee is willing because, well good customer interaction equals good customer service. No one really wants to assist a dry customer. I continued on to look at the items I found interest in. One employee was at the register with a customer. The customer finished and left. A blue dress and jacket caught my attention and I was about to ask a question about the sizes. When I looked towards them, I was shocked by the snoody stare they both gave me. Both of them with their noses wrinkles up. Even as I stood there looking at them with an expression of disgust on their faces, they did not change their expression nor look away. So I walked away from the items and left the store. It was pretty humiliating. I'm not sure if it was against protocol for me to start browsing without them, my casual clothes or my skin tone. But it was very clear that I was not welcome. I didn't want to go to another shop, being that the ladies in the shop right next door were taking turns looking at each other each time I spoke as if "Hello how are you?" was offensive. I couldn't figure out what I was doing wrong. I opted for going to Belk's(right across the parking lot) and I received the assistance,customer service and friendliness that I had expected from a boutique on top of that I opened up a line of credit at Belk and received a nice discount, plus a gift card. I spent a lot less than I had planned to spend in a boutique. I guess all things worked out as they should have but I was really shocked at how these young ladies treated me. I personally like having a few items that can't be found anywhere else so that's why I shop boutiques. But I won't shop where I'm not wanted. I hope this is not what I have to expect in boutiques in Norcross,Ga. Not the experience I had hoped for.
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November 2023 by Cameron N
I’ve been going to this business for years at different locations. The Staff at this location is very nice and helpful. They compliment you in every outfit lol
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June 2023 by CM
Wonderful experience shopping here. Excellent customer service, gorgeous selections, overall welcoming experience. Love coming to this store in particular! Sadie was awesome!!
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April 2023 by Maria Singman
Sadie the manager is very patient, kind, and super stylish. I will definitely be back! Thank you!
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February 2023 by Kathryn Goral
This store blew me away! The Manager and her stylists were so helpful and guided me to items that worked best for my figure, age and style. They really made me feel special and all of the pieces I purchased are on my regular rotation now. When I go out I feel confident and beautiful in these clothes.
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November 2021 by Julie S
Lovely shop with a gorgeous selection for all your clothing needs that you won't see on everyone else. Employees were so helpful and welcoming we really enjoyed shopping here.
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July 2021 by Haley L.
Came in looking for something because I'm heading to a baby shower and spilt something on my dress. The employees did not once greet us or ask if we needed anything the entire time we were looking around, all 3 of them stood at the cash register gossiping about who knows what. Everyone once in a while I'd see them watching us but never offering any service. They seemed stuck up and not wanting to interact with customers. Made me feel really uncomfortable so we ended up just leaving.
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June 2021 by J. J O.M
Simply, if you’re not white they’ll totally ignore you.
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May 2021 by Corinne Gibson
My favorite store at the forum, awesome sales people and super cute clothing.
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May 2020 by Wilhelm Sauer
Friendly service
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August 2019 by Brooke Greene
Michael is a very good stylist and the ladies night we had at the store was a lot of fun
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August 2019 by Jeannie Hasty
Overpriced junk
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May 2019 by Anne Marie
Very expensive
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January 2019 by sallysi andreina salcedo
Excelente ambiente, atencií³n 5 estrellas, se come muy bien, míºsica en vivo. Recomendado al 100%
