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June 2024 by Raj Choudhary
They are cheaters and thief's.
Diagnostic fees is $150 scammed me and charged my card $298, I will file police complain as I just saw the charge.
They are rude and scammers and thief for sure I have all the proofs
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May 2024 by Madeline Stefanick
I’ve been taking my moms Mercedes here for years. Very happy with the service, they’re fast and efficient and give good prices! Thank you to Maria for the help!
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May 2024 by Bredren Eden
Beware Dont Waste Your Time! Unreliable Service and Dishonest Practices, These guys have the worst attitude and keep your car for and extremely long time , with more excuse on why they cant complete the repair. Jay is disrespectful, egotistical , and has a narcissistic attitude and appears to be a driven socialpath. He speak to customers with so much contempt and disdain, and do not respect people time and or money.. The business operates with a young assistant that seem to display no concern for the long wait you are given for small task on your car either . Beware stay away. they also upsell and overcharge. If you want to be overcharged and mistreated this is the place you should go!!
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April 2024 by Umid Mahmudzade
Very disappointed with service. I will never come back
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April 2024 by Alim Poladov
Beware! Unreliable Service and Dishonest Practices
I had my car serviced at BMI recently, and I am extremely disappointed with the outcome. They charged me a whopping $13,000 for engine repairs, promising quality work and providing a warranty for 1 year or 12,000 miles of the services rendered. And, my engine broke down after just 1000 miles, not even 1000 miles, leaving me stranded and facing significant repair costs once again.
Despite the warranty provided by BMI “LUXURY” auto, they have completely ignored my requests for assistance and have shown a complete lack of responsibility for the faulty work they performed. Their customer service is abysmal, and their lack of accountability is appalling. I have been promised a callback for the past three weeks and have not heard anything.
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April 2024 by Ahmet özsunar
Did a bad repair job, the part broke soon and they lied about the warranty
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April 2024 by Omid Bashiri
Let me start by saying that I would never again recommend this place and I would give them 0 stars if that option was available. They put a remanufactured engine in our car and gave us a 12 month 12k miles warranty but less then 3 months and 1k miles engine head gasket is gone and they are not honoring the warranty and trying to charge 7000 to fix the car. The car has been there for a month now and they keep saying they’re gonna call us. We are going to take a legal action because they also took paperwork out of the car and switched it however, we have copies of it.
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April 2024 by ray
Not sure why bunch of not so smart haters who look like they’re all together and most of them are from the same country. Have all decided to leave a negative review on the same date?. Super smart guys! LOL.
I personally took my Maserati, GT to this place for service, and to replace the AC compressor and belts, after Maserati dealer gave me a crazy coat. BMI luxury serviced my car adjust two days for less than half of what the dealer was asking for. They also replaced my steering wheel with a carbon fiber one (picture attached) for a very reasonable price. The service and people are very professional and reliable. I would definitely recommend.
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April 2024 by Elena Sandyrev
They Serviced my Mercedes GLE 43 AMG at BMI Luxury and I’m very happy with Serviced , Been going to this place for over a year and I’m glad I found them ??
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April 2024 by Anastasia Skulskaya
Great quality repairs for a fair price. My go to place!
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April 2024 by Alper Tekin
I’ve been told about this place, however decided to try them out. My biggest regret!!! Not that I am not recommending, on top of that I am going to complain them to BBB. They are up charging for everything without even confirming and threatening if you tell them that you are not going to pay for mysterious charges they put on your bill. As well as, they do not fix the issues properly even make it worse. The biggest Scammers !
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April 2024 by Musk
Do not recommend, they're liars, terrible work and pricy. The work is really good for him.
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April 2024 by El Alizada
Don't trust them
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April 2024 by sadece AYSEGUL
They do not provide the service they guarantee. An extremely unsuccessful and unethical business
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April 2024 by Dennis Escott
Servicing my car at BMI Luxury auto for Few years and im very happy with service , Very fair prices and Easy going people,
