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December 2023 by billy terry
99$ subtotal plus the 42$ tax ... how could anyone not see that I'm very upset and going to make sure it's corrected through tmobile .. I was made out to be a bad guy for saying something and waiting for a answer so I was asked too leave.. I got it all on audio video.. bby the way 141 out of 200 is 59 in change it says 48 clear cut n dry ppl
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December 2023 by Billy T.
I was charged 42 in tax on a 99 subtotal I was scammed by the agent working I paid 141 for the 50 month plan and 49.99 for porting over on 23 fe phone they charged 50% taxes almost and the receipt only show me being compensated for 199 the receipt change plus total charge should equal what I paid with too start it's missing a dollar and it's showing its correct the math don't add up clearly fraud
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February 2023 by Sean Collins
It's a little hidden in the Kroger plaza. Fast and convenient. Quick service.
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November 2022 by Jeremiah Yates
Worst phone company ever
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September 2022 by Nunya Beeswax
Everything was great until my sales clerk.... decided I needed insurance and the most expensive plan with autopay...and neglected to ask me prior to charging my card. One call and it was fixed, but come on
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April 2022 by Sharon Wikstrom
Your employee, Arnold was so extremely helpful to me. I was going to switch my phone to Spectrum, but their customer service was so horrible, that because of Arnold's superior service, I stayed with your company. Let him serve as an example of how your employees should treat people. Thanks again.Sharon
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October 2021 by michelle c
Very helpful employees. I got a free phone and they helped me pass my contacts over!
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July 2021 by Adrian Hernandez
Poor customer service, they employees need training about the customer pay for their salary. And treat them with more attention.
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June 2021 by Jaimee Nosworthy
Go somewhere else
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March 2021 by Michelle Cortines
Very helpful employees. I got a free phone and they helped me pass my contacts over!
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February 2021 by Josephu.o Neese
Excellent customer service, the staff was excellent; they helped me make the switch to Metro PCS. Their plans are way more affordable than the larger phone companies that we have been using. We will continue to let our friends and family know about our experience.
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February 2021 by Daniel Kemp
Great place
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February 2021 by Daniel Nunez
VERY RUDE
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September 2020 by candice cooper
I came into the store 3 times to get my son a tablet and phone for his birthday. I'm switching over from boost and the customer service was horrible i also tried to port in a number and was told id get a few phone and tablet for 25$ and they tried to charge me 79$ it was a total waste of my time and day. Diana and Jose did not help me at all and my son is now without a birthday present
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September 2020 by shelia scott
I came to this store looking for a new phone, I was greeted and helped right away. The ladies gave me outstanding customer service. They also answered all my questions trouble free. I have had the phone for a little over a month and have yet to have any issues. I highly recommend this store definitely will be returning!
