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March 2024 by Hamilton M.
This JC Penney is the best in customer service starting with Michelle and a new employee (don't know her name) but she was very nice and super good on customer service .
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February 2024 by anthony chatman
I go here for lots of thingsStore setup is hard to navigate throughGreat products overall.I will be back as usual ?
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February 2024 by Carolina Rodriguez
Went there for a return today and was directed by an associate standing at the straight line that I needed to go to luggage, without even asking me what I was returning ? meanwhile I return because there wasn’t anyone there. Once I arrive and tell her that no one was there and there was a sign placed at the register. She flat out says “well I’m going to lunch”… while another employee approaches. Chick didn’t want to do her job at all and it was unprofessional and rude. I rolled my eyes at her to see what she was going to say… she heard me. I worked in a JCP back in the days back in NYC and returns were always done at the register…She was just lazy. DO YOUR DAMN JOB!JCP needs to do better, for real.
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January 2024 by John Quintana
Service was great.
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January 2024 by angiebee 077
❣️❣️❣️
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January 2024 by Mia Mccamey
Jennifer is so amazing in the Photo department
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December 2023 by adrian mcknight
I gave it 2 stars because of the great sale on jewelry today. But there is a woman who works the jewelry counter named Yolanda. I understand working customer service can be a harrowing ordeal sometimes but if you can't speak to customers at least like they're fellow humans, maybe you need to find another line of work. Very unpleasant and unprofessional!
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December 2023 by PJH
Great Busy Store
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November 2023 by Quanisha Hendrick
I don’t appreciate Ms Rhonda lying to me about A call back I was looking forward to that job and was completely lied to. GOD DONT LIKE UGLY ! I called every single day nobody ever returned my calls. Such a disappointment now a days how you can go to interviews and these managers will completely waste your time. I hate liars and it’s also sad she’s a black women doing another young black lady like this. All she had to do was call me and let me know she has moved forward with another candidate. It’s fine though God Don’t Like Ugly .
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September 2023 by Jake Long
Always great. Employees nice and helpful. Clean bathrooms.
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July 2023 by Karen Quigley
Recently started shopping with them 2 months ago I have had an awesome experience every time I've shopped at this location.
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May 2023 by DON MATHENA jr
Men's Quality Towncraft underwear & t-shirts! Absolutely the very best. JCPenny's will always have a garment or two that you need... ???
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May 2023 by DONAL N MATHENA jr
Men's Quality Towncraft underwear & t-shirts! Absolutely the very best. JCPenny's will always have a garment or two that you need... ???
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May 2023 by Don Lee
Employee was very nice and helpful assessing me with my purchases to the door, and help me find what I was looking for very courteous
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March 2023 by David
So idk if JC is just having a hard time finding good staff or what but the people that are there are nice and trying but some lady backed into my wife’s car in parking lot and acted like it was her fault. Older lady so my wife tried to be patient with her but she didn’t even want to exchange insurance. This lady apparently puts in reverse and just says “good luck every buddy”. So sucks for JC penny that it’s affecting my review but be warned there is a lady in a Nissan path finder in newnan just finding new paths and not caring if you’re in her way, she’s coming… Should be easy to spot too, her Nissan is covered in dents from countless victims of her day time shopping sprees