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February 2024 by Cleo Key
Never had issues! Delivery was always at the right time. When they changed the old tank out, the guys who did were knowledgeable and double checked to see if things were hooked up inside and out properly, which I appreciated.
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January 2024 by Susan Black
By far the best customer service and customer experience- ever!
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December 2023 by Karlene
Great customer service and on time deliveries.
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October 2023 by Chris Smith
Anytime I have ever called customer service they have always been very friendly and helpful. I would definitely recommend them.
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October 2023 by Jennifer Pullen
Very helpful setting up services, communication with delivery driver and from officials was very professional.
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February 2023 by Dixie Crab
I deal with the local office at Smiths Station, Alabama. They are always friendly and helpful. I have never run out of gas since they automatically fill my tank without the need for me to call them.
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January 2023 by John “Red” Millander
Service continues to be excellent. I believe their prices have gone up a bit since the buyout, but could just be overall inflation in the economy.
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October 2022 by Eddie Graves
Outstanding service
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October 2022 by Randy Wade
Not user friendly. They don't keep good records as to who owns the tank.
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October 2022 by Daniel Zimmer
Flash to bang, 2 days. Ordered my gas, showed up in less than 48 hours. Hassle free fuel service. Highly recommend this company for your natural gas needs.
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September 2022 by Joe Heard
With out a doubt the worst service Idont know why I have not changed trying to get my tank painted for 45 years still waiting !! Sorry service!!
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September 2022 by Tig Bay
This company is awful. We have two homes on the same property, we’re on auto top off and company is suppose to check them regularly and add as needed to avoid running out, they failed to do that and we had to call and request fill. One home was filled the next day second home we were told up to 3 week wait. Both homes were at 10% with children in homes. Awful company! We are looking at a new company! This isn’t the first time it’s happend either!
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September 2022 by whiskerz bmf
Do not buy propane here. Absolute garbage customer service. If zero stars was an option Gas Inc. would get it. Been trying for 4 months to get them to pick up my tank with zero success. Gas Inc. owes me a refund. They changed my annual lease from June to Jan. so I lose 6 months in the transition to their new system. Go elsewhere if you need a gas tank or service. The new owners hate customers and are going to make every dollar they can off the few they have left. High prices and horrible service seems to be the goal.I have been waiting for 4 months for a refund with no success. Filed a complaint with the state today to see if I can get my money from them.4 months after notifying them I was selling my house they finally went to pick up the tank and the gate was locked by the new property owner.
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March 2022 by Stang Captain
They never answer their phone and when you do get through to them they're extremely unhelpful.
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March 2022 by Donna Rooks
The WORST customer service of any company I have dealt with lately. No care attitude.
