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January 2024 by R “Red” Nation
Great selection of shoes and super organized. If they don't have what you need in stock you can always order online. DSW has a great point system and coupons often. Great staff at this location too! Thanks ladies and gents. ,
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November 2023 by K Stender
LOTS of shoes. But this place is hit or miss for me. Sometimes I find good deals. Other times I can't find what I want in my size.
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October 2023 by Kimberly Robinson
I was excited to visit this store for the first time but was MAJORLY disappointed. There are many shoe selections but NOT for the woman with the wide width foot. I scanned the aisles probably 3-4 times each just to make sure I wasn’t missing anything. Not a wide width shoe in site except the riding boots. I was very disappointed & upset that I couldn’t find anything. Will not be back & will be sure to let others know.
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May 2023 by Nicole Welch
You close to early especially when people work a 9-5 shift. Consider changing your closing hours.
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March 2023 by Julia C.
Came here for a pair of heels for an event tomorrow. I noticed the employees were more friendly than past visits which was refreshing. I ended up finding a gorgeous pair of heels despite being unimpressed with the selection options overall. This location is convenient when you're on a time crunch, and they do have some pretty good deals.
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February 2023 by Brenda Perryman
The Customer Service was horrible. They don't allow the "public" to use their restrooms.?
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January 2023 by Stephen Powell
Great inventory of shoes plenty to choose from, Thier prices are comparable to any place else..but this particular store seems to have COVID phobia thier sign encourages masks and they don't want anyone using thier restrooms. HA HA my new rule is " if I can't pee, I can't pay" HA HA
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December 2022 by Dani F
This entire staff needs retrained on how to work a register. They claim that the can’t change the tax rate on ur refund if u purchased from a different area with a higher sales tax. I was in retail management for 20 years and I know that this can be done. I’ve lost about $15 due to them not knowing how to do their job.
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December 2022 by Holly Harpe
I like DSW, and they have a lot of styles to choose from. However, I did not see the shoes I wanted to purchase in store. I did find an alternative on sale.
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November 2022 by Danielle F
This entire staff needs retrained on how to work a register. They claim that the can’t change the tax rate on ur refund if u purchased from a different area with a higher sales tax. I was in retail management for 20 years and I know that this can be done. I’ve lost about $15 due to them not knowing how to do their job.
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November 2022 by Mr. Twizted
Great shoes, awesome people, and fabulous deals!!! Not what I expected going into a high-end shoe store.
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August 2022 by Shelby Hartzell
Visited this location today to buy shoes for my daughter’s birthday. From the moment we walked in the door we were stalked by two employees but most aggressively by Terrance for absolutely no reason. We ended up buying shoes but what was supposed to be a fun mother daughter experience looking for birthday shoes was one of the most uncomfortable shopping experiences we have ever had. Do better.
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August 2022 by No Name
I visited this store to purchase back to school shoes for my children. During my visit, I noticed that I was being followed through the store as I shopped. My first response was to ask the associates about the sales offered. The response I received was that they did not know. Next the manager, Sarah come to the isle to monitor my shopping. At this point, she’s the 4th associate surveillancing myself and 2 children. At one point, a young mail was on my (adult men) aisle pretending to do “put backs” with children shoes in his hand. After leaving the store, I went on to call DSW to make a formal complaint. I went back the following day to use the reward points adding to my account and had the EXACT same experience. I’m trying on shoes while being surveillances by the younger red head female. I went to check out, Sarah was checking out customers and left when I approached the counter. Instructing the younger red head girl to check me out. Instead, I waited for Emmanuel the asst manager to check me out and expressed my concerns to him. While Emmanuel is checking me out, Sarah reappears to monitor his register. It’s shocking as adult professionals, we have to report the continue racial profiling that continues to take place in corporate companies in 2022. I wonder have had this same experience at the Newnan DSW. My concern is that Sarah did improve her steps of service during my next visit. It shows a lack of accountability. Who is holding the employee accountable at DSW when it comes to racial profiling minority shoppers.
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August 2022 by Gail Hengst
Prices are okay, selections could be better. Customer service is okay. You get better deals at Belks or Amazon.
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May 2022 by Me Why
We visited on yesterday and want to thank Sarah for her lovely attitude and the personal attention she rendered us during our time in the store. We did not have to walk the entire store searching out the shoes my Mom was interested in. Sarah retrieved us enough selections to enable us to sit comfortably and take our time trying them on. We appreciate that young lady treating us with such kindness more than you know.
