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June 2024 by Maxine McFarlane
Do not get a credit card with them. If you pay the minimum every month you will still get charged a fee for not paying it out right ? my other credit card doesn't do this. I pay 55 they'll add 36 dollars to be debt!!!!
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June 2024 by Micah Almond
People be trippen this bank is amazing good workers
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February 2024 by L.P. C
Poor customer service. The tellers were friendly but the bankers don't care about customer wait time. I went in to have a document notarized and there was something wrong with the document (my fault). I asked the male banker if I could return the next day at lunch time and he said "sure, two of us will be here that can take care of that". I came the next day during my lunch break, and I was told that he had the day off (he must have known this the day before). I asked for the second person, and they said there was none. I insisted that I was told there was a second and finally they said there is but she is with a client. I said I will wait. The banker was aware that not only me, but another couple was waiting. For 30 minutes I listened to her have personal conversation with her client. I had to get back to work so I approached her to ask her how much longer. She seemed bothered and said 10-15 minutes more. You can't even make an appointment for notary service. Honestly, I think she wanted to wait out the customers waiting so we would just leave.I have been a Chase customer for 25 years, fortunately, I have had only positive experiences at other branches. This branch was the worst. The bankers should be taught to be mindful of the fact that their working clients already may find it difficult to come in the morning after 9am and before 5pm. If there is a line 30 minutes of casual conversation is unacceptable.
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October 2023 by Gail Turman
I Fell in Love with Chase???
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August 2023 by Lizbeth Leyva
Been calling Chase to get an answer for a questions a have and they have not answered. I’m guessing the people that work there just don’t want to do their job and pick up the call. Don’t even bother calling!!! Worst Chase in GA!!! And I’ve been to multiple ones.
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July 2023 by Mr Rooter Plumbing
I had a great experience at this branch. I didn't have an appointment, but Terrance was able to fit me in and solve my problem. I appreciate it.
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July 2023 by B J Wieland-Doucet
Nice bank. Drive thru could use .ore staff.
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May 2023 by Myda Pedrera
I couldn't always go to the bank for a simple question but everytime I call Newnan GA branch it's only an automated machine that answers my call.
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November 2022 by daniel desprez
Went in for some 1's, 2's and 5's. Alanah helped me out, was super sweet and efficient. This place provides a very pleasant banking experience. Thanks!
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September 2022 by Aaron Briggs
Arrived and waited 15 minutes for my appointment to learn that my appointment had been canceled. Staff rude when I was trying to find a restroom.
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July 2022 by Liz F
You can not even get someone on the phone when calling it is just menu after menu of no help! I am traveling across the country and needed a simple question answered about a service to see if they offer it here. I can always call my chase bank without the horrible useless phone system they have here. After 45 minutes of trying to get someone I just gave up and question if I even want to work with Chase Bank anymore. Horrible service is here at the Newnan Chase!
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July 2022 by Джо Джмаг1 Салдана
It's frustrating that the ATMs don't work, what type of bank is this, will I withdraw my money if they don't give me the service I need?
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July 2022 by Niketan Sidhu
Very bad service tried to open a savings account but no one thought of even helping me.Instead went to PNC.
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July 2022 by family football
Dont waste your time going to this bank.
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July 2022 by Doug Fisher
Do they ever answer the phone?
