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July 2023 by MEXi MAn
Best place to get a uhaul in town
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June 2022 by Lynn L.
I reserved a truck to be picked up and returned to the Eastgate Texaco (in Bellevue, WA). I filled in everything on-line but when I got there to pick up the truck it still took 20 minutes to get the keys. Then they told me to return the truck to another location! I had to clean the truck before taking it and it had a broken exhaust manifold (NOISY!) and illegal tread on one front tire. I returned the truck after 3 hours and 7 minutes and was charged $182.97!!! I was never told of the $25 cleaning fee or the gasoline charge of $39.20 or the rental tax of $17.25. Not sure how they came up with either since the truck was not cleaned and it had 3/8 of a tank of gas. They also charged for more miles than I actually drove (I took photos of the mileage gauge before and after). I filed a complaint and got no answer... DO NOT RENT FROM U_HAUL
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March 2022 by Timothy H.
Fast, quick, easy process to sign up to rent a u haul car. I called the day off and was able to use a van within 20 minutes. I thought u haul renting would be a lot harder but this was pleasantly easy
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May 2021 by Ella G.
I would give this place's a negative 10! We rented a truck to move some items. We brought the truck home and were not able to position it correctly as it was not able to go up our slope. We never had issues with any other truck or car. We have a slope, but it is not too steep and the truck should have handled it with no issues, however this one couldn't go up the slope and there was a lot of smoke coming from the tires. Eventually we manage to get it out of the driveway and got it back to U-haul. We told them what happened and that the truck didn't perform and did not allow us to move. And they still charged us!!! We waisted a day off and had to rent another truck (from a different company that had no issues and was easy to move out with!!!!) and still were charged by Uhaul for their disaster of a truck! The other part of this horrible experience was that there were lubricant bottle in the car. They should check the trucks and clean them before they rent!
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May 2021 by Angela S.
I have rented here many times and appreciate how professional they are. Consistent great service! I will Always rent here! Not all U-hauls are doing this great service. Thank you Chevron on 148th and Main, I appreciate and recommend you all the time!
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May 2021 by Shalonda Thomas
I really appreciate the help they give me!!
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March 2021 by Jennifer L.
DO NOT RENT FROM THEM FOR A ONE WAY LONG DISTANCE MOVE.. I can not warn you enough not to trust them with your move. I reserved a 26 foot truck with a car transport for total of $1147 weeks before my move. Told I be reached a week before I pick up the truck at a location they have one. Not only did they cancel on us 2 days before moving day, they took the car transport off our reservation and upped the the truck price to $1400 with out the tow transport Why? Because they raised the price to $1400 on the truck at the time of our pick up date and could get more money for it on a new reservation and canceled EVERYTHING on us last minute. The scheduling department out here is horrible and disorganized badly. DO NOT I REPEAT DO NOT TRUST UHAUL WITH YOUR MOVING TRUCK. They didn't care what it did to us, leaving us without a truck 2 days before moving and was very rude about it. Some people should be fired for such bad representation of the company and poor treatment of their customers. (AKA scheduling department)Only thing Uhaul caress about is $$$
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January 2021 by Samuel Gracia
(Translated by Google) Food for animalsGood deal(Original)Comida para animalesBuen trato
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October 2020 by Josiah L.
The worst customer service. Thwy should be offering discounts for all the b******* snakey stuff they do to people. The uhaul customer service line has awful representatives. The manager I deleted with should be fired. She tried to blame me for their f*** up.
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July 2019 by Jess H.
My experience with the employees here was good, but my van was dirty inside with lots of dog hair embedded in the passenger seat. A large dried paint spill was inside the side cargo door and outside step, and paint on the driver seat. Windshield and door windows were filthy. The inspection form has an initial for cleanliness (be sure to return it clean), which I didn't initial, and went back inside to be sure they acknowledged the condition of the van. This was surprising because the van was a new Ford Transit with only 3300 miles on it. I blame U-Haul Corporation for misleading advertising though. The vans have large signs advertising $19.95 per day, but with $1.09 per mile and the $10.00 damage waiver, my total came to $83.00 for 5 hours. I agree with the complaints about the need to park offsite at this location, and only having 1/4 tank of fuel. What a cheap corporate policy.
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September 2018 by Carolyn C.
We rented a 5x8 trailer from this location. There were 2 young guys who were amazingly helpful and very friendly. One of them checked me in, took payment and went over the contract with me. The other was out at the car, hooking the trailer to our hitch. When it seemed that the tail light connection wasn't working, they got the mechanic to come take a look. They solved the problem super quickly and we were on our way! These guys were really great. I wish I could remember their names! Sorry! I think one of them was Logan. If we hadn't have moved cross country with the U-Haul trailer, I'd totally use this location again! Thanks, guys!
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August 2018 by Eric Clausen
Girl had no clue on even how to hook trailer up then had part of trailer break off
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July 2018 by Robert Slack
Great service and courteous assistance made it a wonderful day
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April 2018 by Kay Sherfy
Great people
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February 2018 by Big Texx
Good place to rent Uhaul
