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October 2023 by martha w.
The man that stated that Publix only put two slices of meat on a sub is lying you get .38 or more on a sub that's over a 3rd pound of meat and in Georgia you get four tenders for tender weigh a lot on a sub so I don't know where he got his sub, but I couldn't have been publix deli!!!! he probably was trying to get something customized, which have to put on according to cost of product if it's customize And He probably had other ingredients on it along with the 2 slices of meat , which means you still only get a equivalent to .38 nothing more unless you pay for the extra meat or product. sub toppings on bar included except specialty toppings or condiments there will be a fee.
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October 2023 by Jack R.
$10 sub sandwich gets only 2 slices of meat? After waiting in line for 30 minutes for this. Won't be back here.
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September 2023 by BreAnna F.
I went in to add something extra to my baby shower cake as well as add cupcakes to my order and I really appreciate Tammy and Lynn for their help! They were so sweet and patient and made sure my order was correct for my big day. I appreciate their help so much and if possible I would ask for them to make sure your order is ready and correct for your special day! I love people who take pride in doing a good job. Thank you again ladies!!
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September 2023 by Gregory W.
The line at Publix Deli is longer than the time spent at the waiting room of your nearest hospital emergency room. Damn shame
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September 2023 by Mary W.
My local store is still lacking in available merchandise, associate assistance/customer service. Today was the first day of the weekly sale and many of the sale items were not available. Shelves are usually sparse or just empty. The stores on the north side of Metro Atlanta are so different in quantity and associate friendliness and assistance. This is my local store but I usually reserve my shopping until I am in other store locations. Please corporate Publix help this location provide better service to the community. Hopefully it will not be closed like 3 other locations have closed on the south side of Metro Atlanta.
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August 2023 by Jeremy W.
They need more parking spots for curbside pickup, 4 spots isn't nearly enough...it's annoying having to ride around in circles
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June 2023 by Bejay J.
I shop Publix at on a regular base prices are good and the quality is good I went there today on my lunch break and I purchased cantaloupe in the produce section in a plastic container I was very disappointed it was not sweet it was dry and very hard I really wanted to bring it back and get my money back but time wouldn't allow me to do so..I'm very disappointed! I really would like a refund
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April 2023 by Jessica L.
My go-to grocery store because it's the closest to my house. I love the selection here but it's not always the best. I find a lot of expired items and not just a day or two, but months! Some employees work hard to restock shelves and others stand around on their phones. Expect a long line when trying to order a sub after 4pm and online ordering doesn't make it any quicker! The store is typically clean otherwise!
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January 2023 by Yulanda C.
Purchased cupcakes for my granddaughter birthday party on 1/29/2023. Picked the cupcakes up about 1pm on 1/29/2023 and the cupcakes were so stale. On top of that they messed up the writing we requested and wrote what they wanted. The cupcakes were suppose to be in the form of a 3. It looked like they gave up forming the three and boxed up the other 5 of 24. I won't use them again and don't suggest them to anyone.
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January 2023 by Diamond S.
their staff is ghetto and they need to do better regulating the pick up parking lot spaces! it's is a HUGE inconvenience for people who are actually picking up groceries and they are parked in those designated spots. their car needs to be towed or fined as if it was in handicap. what's the point of the spots if y'all gone let just anyone park there
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January 2023 by Van N.
I have fond memories of this Publix when I lived here years ago. Last week I walked in trying to get a deli sandwich at 2pm and line was nearly at the front door so I left. I still had a major craving today so went at 8pm. I was 3rd in line and there were 2 sandwich makers, both very slow and no urgency. I could tell they were ready to go home, very disheveled, paper wrappers everywhere and food containers out. My sandwich guy was ok but he was whispering grievances under this breath & busy talking to his coworkers. I ordered a buffalo chicken tender sandwich but he had to run back for 3 items, also I had to remind him to add my buffalo sauce, there was no bottle for it so he ask if he could pour from the liter container, which was fine. After the 30 minute wait I then had to go to the cashier line which there was another long wait. Went to my car to eat the sandwich but it was all soggy and soaked that it instantly broke apart and on top of that, it was not good. Craving not satisfied! My friend who works in the industry told me customer satisfaction goes down in the evenings when the general manager is not there. This was not a great experience and would either just go in the am or avoid if I can.
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November 2022 by Alishia A.
I visited Publix on Mount Zion Road to ask about getting some boxes for a move. I encountered a short stocky African American man with dreadlocks and an accent who identified himself as a manager. I told him that I needed to get some boxes. He paused and looked like a deer in headlights and stated oh, we do not have any boxes. (How would he know....he did not go and look.) I immediately felt push back and I knew he was lying. He just did not want to take the time to assist. There was a lady stocking items near him. He said talk to Star, she can help you. As a matter of fact, Star will have you some boxes ready on tomorrow. Star acknowledged she would have the boxes waiting for me the next day. She said come tomorrow after 1pm. I came at 3:00pm and I approached a young lady and informed her that I was there to pick up boxes that Star had for me in the back. The young lady went into the back and came back to advise that there were no boxes in the back for me. I told her about the encounter I had with Star and the manager (I described him to her and she knew exactly who I was talking about.) The young lady went back to speak to the manager and the manager told her Oh, we got rid of those boxes this morning...... Can someone please help me with this. Can you be that LAZY!!!! He said whatever he needed to get me to go away. How could you get rid of boxes early in the morning that Star was saving for me to pick up after 1pm. I called to speak to Star the next day and she apologized and stated she would have the boxes for me the next day as promised. Note: it was very difficult to get Star on the phone and when she did answer it was as if she was trying to see who it was before she started talking. You know like....is this the lady calling to ask about the boxes. The next day, I thought....you better call before you go to the store. I called and was passed from one person to another, to another, to another, to another, to another....then they said Oh, Star is not working today. By this time, I guess she knew who was calling so she told them to tell me she was not working. All these years, I have had so much respect for Publix...I have spent thousands of dollars in their stores and this is all the respect they can give to their customers..... The only thing they care about is you spending money and revenue. Star, I want to thank you and your sorry manager for your outstanding customer service. I see why your mother gave you such a special name.
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September 2022 by Sharon C.
So everytime I come in here I get sub sandwiches. They have the best but having to wait in line for an hour is ridiculous. So I decided to order online, that was even worse you select your pick up time and when you get there it's a line for online orders. If this location can't handle the demands of making sandwiches for instore or online orders they shouldn't until they enough help. The kicker was the employee who was making in store sandwiches that spit in the trash can. I'll be making my own sandwiches at home
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August 2022 by Robin S.
I love Publix. Always clean and fresh . Staff is always polite and professional . The new one Near my house is so convenient
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April 2022 by Randy P.
I went to Publix on My Zion rd at 7:15 on a Saturday night. When it was my turn to be waited on, I was told that they only had six pieces of chicken left and they wouldn't be frying anymore. There was several customers behind me in line and Publix couldn't care enough to satisfy them by cooking more chicken. Publix could have sold 40- 60 pieces of chicken at 7:30 had they wanted to. On a Saturday evening! Someone is dropping the ball. Oh, for what it's worth, I bought those last 6 pieces of chicken. Publix fried chicken is the best but management has to make better decisions. Take care of your customers.
