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“Buying Christmas Stamps. Tried Ellenwood Post Office first but did not have what we were looking for and advised us to visit Lake Harbin or Morrow post office. Visited Morrow first and had a good selection and examples of all they had available posted where you can view them. Mom chose Virgin and Child for her church family mailing. The clerk was the best, very friendly and helpful It was a great experience overall.”
“Associate Cynthia went above and beyond to get my package at best price and shipped correctly. Nice and not rushing. They move fast for a small place. Times closing may be different than advertised but they stay open longer than Church street. Cynthia filled my document out when I was supposed to have to. She’s Awesome and so is Melanie great team”
“Dear Truckers use Crown Rd make right to access entrance as google shows. Don't use Southside Industrial PKWY for truck entrance. Gate is closed as of 07/28/2024 for long period it looks like.”
“I needed to stop by a post office to have an important letter tracked and mailed. My local post office had slow lines out the door. I saw this one listed on Google Maps with 3.8 stars. The facility is small but they are very efficient and the staff is friendly. Great post office.”
“This is my local post office. It's usually a good experience in terms of friendly workers. However, the place is very lowly lit and lightly cleaned.The time of day will dictate whether you have a long wait or not. I appreciate that they have a self-service machine in the lobby for you to mail your own packages, which is very helpful when there is a long line. Lately, they no longer display which stamps they have in stock in the display cases. When there is a long line, I like to browse the stamps in the case to help pass the time. It also helps me decide which ones I want to purchase...but now you just have to ask the teller what's in stock and go back and forth with them while they check.”
“Opened on time, answered all my questions, helped my pack my shipment and overall very pleasant experience with above and beyond service - I appreciate you for making it seamless”
“Every time I visit my local post office everyone is always so pleasant. Today I feel like Shannon went above and beyond. I forgot to write the address on a postcard so I called to see if they could pull it for me. Not only did Shannon pull the card, but she also offered to write the missing address on there for me. She saved me from having to leave work early. This is what I call excellent customer service!”
“I just have to say that the lady with the red hair is so sweet. She's always happy and has a smile on her face. I came when she was locking up for lunch and she still made time to help me and did it with a big smile on her face. This post office is definitely blessed to have her as an employee.”
“I’ve been to this location for minor things like stamps and shipping and have never experienced a problem. I signed up for a PO Box today and Ms. Gholston (sp) was so sweet. I’ve had the pleasure of being helped by her in the past and she’s always delightful. Overall, the USPS has its issues but it’s not the fault of customer facing staff.”
“Open mailbox 804 in this PO since 2010. Friendly staff, great location and never lost any packages. Just pick up packages this morning, I saw their worked so hard for us. Thanks,”
“This 5 Star review is solely for the customer service i was given by Fayetteville Post Office Supervisor Shanteria White. Our local post carrier has misdelivered our mail on multiple occasions. This happened again this past Friday, 7/26. Shanteria took my call when I called to complain. She told me she would do all that she could to locate my package and get it back to me. She called me back on Saturday to let me know she was working on tracking it down & came to my neighborhood in the pouring rain to look for it. Then, on Tuesday, my missing package showed up in my mailbox. I could not thank Shanteria enough. I have never, NEVER, received customer service to that level. She is an asset to the Post Office & I for one am glad she is at my local office. Thank you again, Shanteria White!!”
“My actual name is Karen.(don't hold it against me)...I want to say Thank You So So Much to this specific post office! I filed a claim for lost mail yesterday March 6th 2024 around 11:00am. I got an email from Church Street saying they were on the case. By 9:00 p.m. The Same Day it was handled and on the way to them. It's on the way to me today, not 24 hours later! I just want to say thank you!”
“Jennifer Holmes, is always Amazing! She always has a great big smile and positive altitude, I come in about three times a month with boxes that weighs about 60 pounds and she has no problem with picking them up and assisting me.”
“Had a 9pm appt time and got out of there by 11pm. Go through the side door by dock 33 and to check in or someone will be outside with a vest checking in people. They have restroom for drivers.”
“This USPS is located off of Cascade Rd on Herring. It's walking distance from the Beautiful. This location is usually busy. Yet, the staff here are friendly, attentive, and knowledgeable. There are two older women who rotate the front desk. And, only one person working at a time - like most other Post Office locations in this area. Which can lead to long lines and waits. If someone needs to go pull mail that was on hold or grab a lost package, you'll be there for awhile. A large majority of customers here are older, so they're usually buying stamps and need more attention than someone buying postage or dropping off a package. Since Covid, they have signs requesting you wear masks and only 4 people are allowed in at a time. And, there is tape marking the 6 foot spacing. However, the line wraps around the atrium and you sometimes have people waiting outside. If they had two people at the front desk for when the line backs up, it would make more sense. You can hear people working in back and I'm unsure the reasoning but no one comes out to help speed things along. Overall, it's one of my top USPS locations to patronize.”
“Dropping off a prepaid package there, I was pleasantly surprised. They provided great customer service &. the space was well lit, well organized and adequately staffed.”
“Nice ladies in there. Kept me from taping my box with usps tape when my package was actually meant for fedex. Appreciated their help. Fast service in the morning”
“Yes long wait times is the new normalm post covid, but when you are greeted and helped by the lovely Ms. OJAY you walk away satisfied. She has assisted me a few times in the past and each time she was pleasant and very professional. You rock Ms.Ojay!”
“^I drove a long way to check on my mail. And found that I was unable to enter the lobby because the door was locked. 3 more people weren't happy about it, too. Why was it locked?”
“This my local Post office branch I think this is the best Post Office branch in the whole of America as regards to their customer services and display of professional training, in general Post Office is one of the most effective government agent that are really doing good job! Thank you to all the HEROS there ! Please I am in Louisiana right now a package is coming into my box today but I am not there Please drop in my POBox 361712 !!! Thank you ! Tokunbo Ajayi”
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“8-13-24 @1:27pm I visited this location
The ladies here were friendly, helpful and fast they treated every customer like they were family.Great Job Ladies Keep up the Great work .”