Macy's eSpot Kiosk in Southlake Mall receives mixed reviews. Customers praise the staff for their pleasant, professional, and helpful service, especially in the ladies fragrance department where Ms. Linda and Leo are noted for their excellent assistance. However, some customers have experienced issues, such as the lack of perfume samples available in-store, despite being able to order samples online. Notably, Evelyn in the men's section provides warm, knowledgeable, and patient customer service, making shopping for cologne a positive experience.
Stonecrest Mall is a Great store! Delightful service, Wonderful selections & Terrific value!
December 2022
Ms.Linda and Leo in the ladies fragrance department provided excellent customer service. All employees were very pleasant, professional, and helpful.
July 2022
I want to make a serious complaint whenever I go into the Southlake Mall Macy's and purchase perfume they never have any samples I can order online from Macy's and get samples