Cycle Gear is the nation's largest retailer of motorcycle apparel, parts, and accessories. The store offers good prices and a military discount. Customers report that the staff is friendly, helpful, awesome, professional, and knowledgeable, providing wonderful and quick customer service. Staff members are noted for greeting customers promptly, having reserved items ready up front, and offering helpful explanations for services like tire installation. They also assist by looking up product options online and at other locations. While most experiences are highly recommended, there has been a minor issue with a delayed email response regarding a price match. Overall, customers enjoy the store experience and state they will return for more gear.