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December 2023 by Lilly billy
For the past few weeks I have been finding my mail on the side of the house rather than in the mailbox or by the front door. On top of that for the past few months my mail has not been delivered till after 6pm to 7pm. Mail service has been getting real lousy around here. Back in October by the 4way leading to macon the mail driver that goes out that way ran the stop sign and almost t boned me on my way home from work around 4:30.
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December 2023 by Heather
We live right by the post office and we always get our packages at 6-7pm.
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June 2023 by Ricky
Thanks for leaving our mail out in the rain today!! And getting our mail between 4-5 o’clock every day isn’t satisfactory! Wish I could post pictures of our mail ?????
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June 2023 by Morgan Mathias
Mary is always so sweet and helpful! Never had an issue.
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September 2022 by Tammy Denton
Don’t receive mail properly and no one will answer the phone when I call.
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June 2022 by susan hansen
Infuriating. Tracking an Amazon shipment that shows arrival at USPS Monticello but no delivery. I called the post office to inquire and was told by a gentleman that the item was not yet there and to check back in a couple days. How can tracking say it arrived but isn't there? Theft????Today (we live rurally) we went to get our mail at the road (highway 212) and half was in the box and the rest on the ground, all envelopes wet. One important document included. It keeps getting worse.
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June 2022 by Thomas Mayo
They continuously send my mail back and I have had my wifi cut off and had 2 federal government debit cards sent back. And every utility bill for last 5 mths
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May 2022 by KT Beatz
On several occasions I've had issues with USPS delivery. The last item I bought was an air fryer on Amazon and paid extra to get it faster only for it to STILL get delayed and me to HAVING come pick it up at the local postal office. Had to drive 10 miles from shadydale to come pick it up. The lady I called on the phone to track the package was very rude and didn't offer ME a refund for the extra money I paid for shipping....she gave me a hassle and asked me for an ID [She knew my name before she asked]. THEY ARE NOT RECOMMENDED!!!
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April 2022 by roonil wazlib
This is the second time I've had MULTIPLE packages end up here, the first time they sent them straight back out to me (after 15 phone calls) and now this woman just says WE'RE OPEN FOR PICKUP UNTIL 1630 when I already explained I have no car. Those are my belongings.
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March 2022 by Barry Mcdonald
Not only do the carriers put my mail in any number of boxes at my residence, I seem to have some kind of trouble with getting my packages every time I have a package. Right now I have packages suppose to be delivered today and there not here. Other people's mail but mine in my box. What is going on? I will call postmaster Monday morning.
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October 2021 by Koaleigh Aquaria
The people inside the office are the friendliest, nicest most helpful people you can ever find in a post office, and I would have given them 5 stars if it wasn't for the peanut that delivers our mail. We have witnessed him rough handling packages that have FRAGILE written on the box. Needless to say the contents were damaged upon opening the box. They really need to employ a delivery person who cares about their job and other people's property.
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October 2021 by Justin Walberg
Had a package that was supposed to be delivered on Wednesday 9-29 but it wasnt because of a dog but I dont have a dog outside and it was supposed to be delivered the next business day that was 5 days ago and still no package. The people are a joke and dont know how to do their job!!
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June 2021 by David DeBroux
We always have problems with them delivering our packages.
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December 2020 by Michael Banks
Send the mail
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July 2017 by Karen Key
This Post Office is never crowded and very customer friendly. They have come out on several occasions to pick up oversized items. These folks are awesome! Try standing in line for half your lunch break at other post offices then you will really appreciate our Monticello branch !
