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May 2024 by Sunflower Girl
Great customer service, nice units. April is so helpful
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April 2024 by Vickie Sullivan
Taylor went above and beyond to assist with an account issue. Even though it took several minutes while I was placed on hold, she always came back to reassure me she was still working on the issue. Well done Taylor! I greatly appreciate you!
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March 2024 by David Knapp
Management is terrible. Think twice before you choose the Monticello location
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March 2024 by Kendra Garza
Aaron was a huge help!! He was very knowledgeable and pleasant to work with! He knew exactly how to answer our questions, and he quickly addressed our requests. I would highly recommend you ask for him at KO Storage.
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March 2024 by Robert Ganskow
I had an item stolen from my unit 3 months later I'm still waiting on them to settle with me. I paid for the extra insurance also
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February 2024 by Kelsi Cullens
They were very helpful and willing to change storage units for us. So glad we went with KO storage.
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November 2023 by Kathy Richardson
I had issues with my gate code and now I'm waiting on a cylinder lock from Amazon. Local hardware stated they did not carry them. I would have waited until a lock came before renting the unit had I known what type of lock was required. 4 days wasted on my lease while I wait.
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November 2023 by gayle Pieper
Ceilings falling down In my storage Now water no bathroom This place is awful
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September 2023 by Tristan Bell (Trip)
Has gone down hill since ms.dorsey has sold Jackson lake storage. If everyone paid their storage bill when she owned it, probly would've never had to sell it and never gone down hill. The grass up front is grown shoulder high. Took these new owners (possibly the 3rd company to buy this place) maybe about 5-6 months, maybe longer to finally fix the security gate. In 2018, I paid 75$ for my 10x10 non climate controlled unit. Now I pay 160$ and it took them that long to fix the gate and still not cut the grass for presenting a more professional looking storage unit. Woo they used our raised bill to put up a sign with their name though haha. Glad to say I no longer need this storage unit anymore and happy to share my experience with anyone who is wishing to purchase a unit. As far as I know try stop lock n roll off Salem, my old lady worked there. great people, they take care of their units and security, and I'm sure it's only 10$ more for a climate controlled unit over there don't quote me on that. Or shoot your shot at ko storage. I mean they did just finally fix the gate.
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August 2023 by April Andrade
Bridgette is the facility manager and makes everything smooth and easy!! We are happy to have our things in a safe and secure location.
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April 2023 by Jen Holbrook
My rep is amazing. Answered all my questions and put my mind at ease.Great CS!
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February 2023 by Ed King
Bridget was wonderful taking care of my call
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December 2022 by gaylee marie
Ceilings falling down In my storage Now water no bathroom This place is awful
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November 2022 by Chase Helms
Very easy to deal with , satisfied
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November 2022 by Ashley Northcutt
Reasonable prices and great people! No wonder they are all booked up!
