Advance Auto Parts, located at 1120 W Spring St in Monroe, is known for its exceptional customer service and wide range of automotive aftermarket products. The store offers free services, including battery testing, wiper installations, engine code scanning, and battery recycling. Customers can also join the Speed Perks loyalty program for discounts on store items and gas. Many reviews highlight the outstanding assistance provided by the staff, especially during urgent situations. One customer praised the team for their quick and efficient help in replacing a dead battery right before Thanksgiving, noting their friendly demeanor and professionalism. Other customers expressed appreciation for the employees' patience and knowledge, particularly mentioning a new hire who offered valuable advice and tools. Additionally, the store has a hassle-free return policy, as evidenced by another customer's positive experience in returning parts that were the wrong size. Overall, Advance Auto Parts stands out for its helpful, knowledgeable staff and commitment to customer satisfaction, making it a go-to destination for automotive needs.
Justin was extremely helpful found what I needed and got me out the door in no time
November 2023
Brandon was so helpful when it came to getting me a battery installed! Never once got irritated that he was having to help! I will back for anything I need for my car!!
October 2023
Brandon was very helpful, had a great attitude, and made my experience enjoyable.
