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March 2024 by Florian G.
Rude and unprofessional. First visit, wellness exam for my dog. The place looks nice from the outside but is purely sales-driven. The Doctor was more interested in using rehearsed sales sentences to sell products than in the animal. 2nd attempted visit with my cat, the front desk sent me an email at the day of the appointment at 8.04 telling me that if I don't respond before 08.30 (!), I will be taken off the schedule. Zero explanation. I made this appointment personally at the front desk the week before. I wish I could leave a zero.
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November 2023 by Amber Y.
We are grateful to Dr. Bannister and his staff. Our sweet girl pug somehow injured her leg this morning while outside in the yard. We didn't see what she did, only found her unable to put pressure on the paw, breathing heavy, and shaking. We panicked. We called Family Tree and they said bring her now. They got us in immediately, assessed her, and reassured us it was broken. They gave us some meds and gave her a shot to help her rest and we were home within the hour. She is resting comfortably and feeling much better. Thankful for the quick response & for not doing any unnecessary treatments.
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October 2023 by Gabriel Pica
Wonderful vet. My 10yr old Boxer-Pug loved the staff and Dr. Bannister, and so did I. She was feeling a bit under the weather this morning, and they were able to get us in as a new patient almost immediately. Dr. Bannister is thoughtful, knowledgeable, and spent a lot of time with us during our visit. My pup has been to some good vets over the past decade, but this one is truly great. I'm very happy we found Family Tree!
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August 2023 by Alisa Lakisic
Great experience for my pups' physical exam and health cert. Ian, at front desk, and the rest of the staff are very knowledgeable, professional and polite. Highly recommend.
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May 2023 by Liz Ryan
We have been taking our 3 dogs to family tree for almost 3 years now. Dr. Bannister , Ian and the entire team have been wonderful. One of our dogs is deaf and ended up having. MMM, a serious muscle disease, and Dr. Bannister was very thorough in his examination to help diagnose her and then refer to a neurologist. We are very grateful for his expertise. Highly recommend.
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May 2023 by Leah Rivenbark
The clinic is super cute and welcoming right off the bat. All of the staff was so friendly and helpful. I have a large anxious GSD who has always hated check ups and she loves Dr Bannister and all the employees!
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November 2022 by Terri Hellman
Dr. Bannister and team are wonderful! We recently moved to Alpharetta and were told Family Tree was the best Vet to go to and they were right! Everyone was so attentive, warm and informative. Roo’s first exam was a good experience.
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October 2022 by G. Farrell
Dr. Bannister and his team take excellent care of our boy, Chase. The office is clean and calm. They are thorough and communicate well. Chase had his teeth cleaned today and they look great!
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August 2022 by Daniel Heise
Extremely professional service by Dr. Bannister and his team. Was very impressed with quality of service, attention and friendliness. The whole office is very nice too. Way above what I was used to in Florida.
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May 2022 by Katy Sudano
We are so happy with Rocco’s first exam. The Dr. and staff were excellent. They were very thorough and took time to explain everything to us. Thank you for the warm welcome.We have found our Vet!
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April 2022 by Grace Bray
So impressed. I was blown away by the level of care I received from Dr. Bannister and his technician, Ian. Dr. Bannister was thorough, kind, and so helpful as he explained my dog’s condition. You can tell he cares about animals and knows what he’s doing, which feels more and more rare these days. The little touches they provide too really make a difference: readying a room with your pet’s name, a coffee bar, a friendly receptionist, and state-of-the-art technology. I’ve never been encountered such care and professionalism in a veterinary environment and it was a breath of fresh air. I highly recommend. I’ll be coming back for sure.
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February 2022 by Shay Ben David
As a veterinary student, I am hyper picky about veterinarians. The techniques that Dr Bannister used to conduct his physical exam and the manner is which he communicated to my mother and I was beyond what we learn in veterinary school. The level of care and thoroughness is truthfully unmatched in much of the veterinary community. I only hope to be as good of a clinician one day. Hamster (my cat creature), my mother, and I thank you and your wonderful staff.
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February 2022 by K9 388
Not sure if it’s the norm in this area but I feel this vet is all about the money. I realize it’s a business and they’re there to make money. Went to put down our dog (18 years old) down because it was time. It was 700 dollars. Seemed a little excessive. They literally did a full physical which cost a 100 dollars 10 minutes before putting him down. Our old vet did not charge if you were a current patient. Will be looking for a new vet.
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February 2022 by Tifany Gilmore
Hands down the best vet visit!!! I was greeted promptly and the doctor did something I'd never seen before. He went over everything on my baby prior to coming in to see what was wrong. He reviewed all 13 years of your records!!!!Another thing I really appreciated was the fact the doctor examined my Apple Love (my fur baby) in front of me. She was comfortable and seemed to be much more at ease than she usually is at the veterinarian's office!!!!Thank you for making our visit awesome.See the warm welcome Apple Love got during her visit!!!
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January 2022 by Jamie Long
Dr Bannister is amazing. I can’t say enough good things about this group! Our dog is difficult to deal with and he has been amazingly patient with him. He is also extremely thorough and basically saved his life by discovering bladder stones early on that later turned into an emergency situation. Thank you Dr!
