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March 2024 by Mary M.
I used them for a few years before Covid and everything seemed good except for a trip we took to help our son move. My truck broke down and had to be repaired in Maryland so we were a week late getting back. I knew the food would run out so I called and spoke to the manager. My dog was on a special diet. I told the manager to go to Hamby Road Animal Hospital to get more food and have them call me for my credit card. No one followed through and when we got back my dog had lost two pounds because she wasn't getting enough to eat. It was very noticeable when I picked her up. Then Covid started and the lobby shut down. There were less employees too so for years now I've never seen the dogs outside like I used to. Plus our dog seemed hoarse the second to last time she was boarded there which struck us as odd. Last March 2023, I had to have surgery. We boarded our dog for only two nights. When she was picked up, not only was she hoarse again but she had to poop 3 times in a row. So we surmised she was put in her room and ignored. She would only bark if she need to go out or wanted her play and walk times I was paying for. Our dog was so well house broken that she held her poop and barked to be taken out so much she got hoarse. We decided that she would never go there again. She is dead now from cancer but the two trips we made last year before she got sick, we took her with us. We decided not to use this place anymore.
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March 2024 by KT H
The woman working the front desk was very friendly and patient. She answered all my questions at drop off and gave me feedback on how my dogs’ first stay went at pick up. I will definitely be back with Lucy and Jeanie in the future!
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October 2023 by Tom Washburn
Awesome people!
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July 2023 by Michael Birney
Excellent, convenient. Highly recommend.
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May 2023 by Abby Trammell
So much space for your dogs to play!! The staff is very attentive and friendly. I really enjoy the convenience of their curbside service (:
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May 2023 by Keny Jolgren
Beautiful facility, great staff who n truly care about the animals! I recommend this facility to everyone!
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May 2023 by Kim Reagan
The staff is FABULOUS! The fact that they have the patience for these two pretty much makes them heros. And the fact that they were able to tire them out makes them wizards!
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May 2023 by Mike
This is by far the best place to board your animals. They always take special care of our cat.
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April 2023 by Warren N.
Great experience, well run and our dogs loved it. Would bring our pets back again. All for now
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April 2023 by sandra faires
Wonderful and caring pet care. I have a beagle and Ruby loooves outdoor play time!
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March 2023 by Jack Crawford
Best place to board your dog. We know our family dog is well cared for and loved
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October 2022 by Jerry Petrotto
Countryside has been our go to place for boarding our creme golden for over two years now. Never a disappointment. The love animals and it shows. Our fur baby cannot wait to get out of the car when we pull up! She goes in happy and when we pick her up she is still happy and you can tell she loves her time there. Great staff that tries to accommodate you. We would not leave our dog anywhere else!
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October 2022 by Amy Field
We absolutely love this place for our dogs! We go on a 10 day vacation once every year & have boarded our 3 dogs here for few years. We really hate leaving our fur babies but know they will be well cared for here. Our fur babies always come home happy & healthy!
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August 2022 by Amy M
I have not used them as their daycare is full and I have not neededboarding services yet.But the facility is the best I have seen. Pups have plenty of grass to play in, there were tons of employees around. It was clean no smells. This is what a daycare/boarding facility should be. Not in a strip mall.Please increase your daycare services!
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April 2022 by A Mc
I have not used them as their daycare is full and I have not neededboarding services yet.But the facility is the best I have seen. Pups have plenty of grass to play in, there were tons of employees around. It was clean no smells. This is what a daycare/boarding facility should be. Not in a strip mall.Please increase your daycare services!
